Case Study: Pensar achieves scalable 24/7 IT management and business growth with Continuum

Pensar Leverages Continuum for Technical Business and Marketing Expertise

Pensar, a London-based managed IT provider, needed a more intelligent RMM platform and a partner that could deliver stronger technical, business and marketing support than their incumbent supplier. With scarce local talent and growing client demands, the company sought a solution that would provide 24x7 monitoring, specialist expertise and help developing their business and marketing activity.

By adopting Continuum’s fully integrated RMM (including IntelliMon) and Elite Server Care plus 24x7 NOC support, Pensar gained access to hundreds of NOC technicians and Continuum’s marketing expertise. The partnership allowed Pensar to offload day-to-day IT management, scale to meet peaks in demand, and refocus in-house staff on client relationships and business development, driving greater operational efficiency and growth.

Pensar

Mark Williams

Chief Executive Officer