Case Study: MySherpa achieves robust, fully-managed backup and frees internal resources with Continuum’s Continuity247

MySherpa Leverages Continuum’s NOC and Fully-Managed Continuity247 Platform to Deliver Powerful Data Backup and Business Continuity Services

MySherpa, a Delaware-based managed IT provider serving healthcare, legal and financial clients, faced the need for a reliable, fully managed data backup and business continuity solution that would protect critical client data while reducing the internal burden of verifying backups, troubleshooting failures and preparing for disaster recovery.

By adopting Continuum’s Continuity247 platform and using Continuum’s 700+ NOC technicians (plus Tru‑Verify video verification and Tech Advantage migration support), MySherpa removed day-to-day backup management, upgraded clients with minimal downtime, and reallocated engineers to higher‑value work—resulting in dependable restores, faster troubleshooting, and stronger customer confidence in their data protection.

MySherpa

Ethan Tancredi

President, MySherpa