Case Study: NSI achieves increased profitability and focus on revenue-generating work with Continuum managed services

NSI Finds Partnership with Continuum to Be the Right Fit

NSI, a full-service IT provider in Naugatuck, Connecticut founded in 1985, helps small and midsized organizations—especially healthcare practices and K–12 schools—whose owners or office managers often serve as informal IT staff. These “slash” managers typically lack the time and expertise to keep networks running optimally and need an affordable, reliable outsourced IT partner.

Partnering with Continuum gave NSI pay-as-you-grow managed services (server and desktop care, 24/7 NOC monitoring, and a proactive portal/ticketing system) that reduced catastrophic failures and required no large upfront investment. The solution let NSI scale profitably, focus on higher-value projects, and enable clients to concentrate on their core businesses.

NSI

Tom McDonald

President, NSI