Case Study: Managed IT Solutions achieves 80% gross profit margins and 55% lower NOC costs with Continuum

Managed IT Solutions Turns to Continuum for Comprehensive Remote Monitoring and Management

Managed IT Solutions, a Melbourne, FL managed services provider, was struggling with inefficiencies and rising costs from using multiple RMM tools—having switched platforms twice in two years. The company needed a single, scalable solution to streamline monitoring, reduce NOC expense, improve uptime and increase profit margins.

By adopting Continuum’s integrated RMM and NOC platform, Managed IT Solutions consolidated monitoring, remote access, patching, antivirus and automation in a single console with best‑practice defaults and easy customization; the migration converted 200 workstations and 40 servers in 72 hours. Results included gross profit margins of about 80% (a ~10% increase), roughly 55% lower NOC costs, avoidance of hiring two–three additional engineers, and improved uptime and operational efficiency.

Managed IT Solutions

Mike Ricks

General Manager