Case Study: G2 Technology Group achieves higher revenue and profitability with Continuum

With Continuum’s Platform, G2 Enjoys Greater Revenue and Profitability

G2 Technology Group is a Boston-based IT consulting firm founded in 2009 that offers network management, cloud, virtualization and related services. With a small engineering team and high local hiring costs, G2 needed an integrated platform to scale service delivery, maintain consistent support for customers, and take on more clients without significantly expanding headcount.

By adopting Continuum’s RMM platform plus its 24x7 NOC and white‑labeled U.S. Help Desk, G2 expanded technical coverage, offloaded routine tickets, and preserved a seamless customer experience. The partnership drove higher revenue and profitability, enabled faster client onboarding, freed engineers to focus on strategic work, and allowed G2 to reinvest savings back into the business and employees.

G2 Technology Group

Jason Gay

Director of Managed Services