Case Study: Gordon Flesch Company achieves 24x7x365 reliable IT support and scalable managed services with Continuum

Gordon Flesch Company and Continuum: Partnering for 3 Years and Counting to Deliver Highly Reliable 24x7x365 IT Customer Support

Gordon Flesch Company, a family‑owned provider of office and integrated business technology since 1956, needed the right partner to build out its managed IT services and deliver world‑class, scalable 24x7 support while freeing internal staff to focus on growth and customer relationships.

Gordon Flesch formed an exclusive partnership with Continuum, deploying Elite Server Care (RMM/NOC), U.S. help desk, BDR, Tech Advantage project services, Network Assessment and Continuum University training. The result: reliable 24x7x365 IT support, confidence to onboard large accounts quickly, faster project delivery, better resource utilization, new revenue opportunities and industry recognition for broad Continuum adoption.

Gordon Flesch Company

Jeff Dotzler

Director