Case Study: Vertical Solutions achieves 30–35% of revenue and 25% lower staffing needs with Continuum's Vault and NOC

Continuum Business Continuity Boosts the Bottom Line on Three Fronts

Vertical Solutions, a managed IT services provider, needed a more compelling, scalable way to sell business continuity to prospects and keep operational costs low. The company sought an integrated solution that would improve customer uptime, shorten sales cycles, and let it remain lean while delivering clear, measurable benefits to clients.

By partnering with Continuum and deploying Vault (BDR) alongside Continuum’s 24/7 NOC and RMM, Vertical Solutions gained end-to-end visibility, instant virtualization and fast restores. The integrated offering now drives an estimated 30–35% of total revenue, cut technical staffing needs by about 25%, and has delivered real-world “zero downtime” recoveries that accelerated sales and boosted customer satisfaction.

Vertical Solutions

Bruce D. Nelson

President, Vertical Solutions