QuestionPro B2B Case Studies & Customer Successes

QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success! QuestionPro includes multiple pre-built survey templates and more than 30 question types, which can be used by companies to create questionnaires and personalized surveys. It offers tools to reach respondents through email, integrated pop-ups, and survey posting on social networks including Facebook and Twitter. With over 10 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over ten years.

Scientist, Department of Population Science

Arcelik boosts NPS and improves customer experience with QuestionPro CX

Arcelik

Arcelik achieves 3–4% NPS increase and a unified customer feedback platform with QuestionPro

Arcelik

Erinç Karabay

Technical Leader, Digital Products and Services

Audi drives sustainability and boosts survey engagement with QuestionPro

Audi

Audi achieves greener customer engagement—2,517 trees planted with QuestionPro

Audi

Kieron Duncan

Aftersales & Network Development Director

Awen boosts VR mental-health user insights and accelerates product improvement with QuestionPro

Awen

Sean Rogg

Co-founder

BMW Group accelerates market research and decision-making with QuestionPro

BMW Group

BMW Group achieves rapid, high-quality agile market research with QuestionPro

BMW Group

Josef Köster

Team Leader Customer Segmentation, Customer Foresight and Innovation Studies

CareerBuilder achieves a 75% increase in intelligence revenue with QuestionPro

CareerBuilder

Sanja Licina

Research and Methodology Manager

CSIRO achieves scalable, accurate offline community data collection for Local Voices with QuestionPro Offline Surveys

Csiro

Naomi Boughen

Co-Founder & Service Director Voconiq

Founder & Managing Director

Digital Hands achieves real-time Salesforce customer satisfaction tracking and low-score alerts with QuestionPro

Digital Hands

Vince Rocca

CTO, Digital Hands

Head of Brand Strategy

Energizer Holdings achieves 200% faster insights and 55% weekly engagement with QuestionPro Communities & Research Edition

Energizer Holdings

Prabhakar Sundaram

Global Consumer Insights

eTown Panel achieves rapid recruitment of 4,000+ respondents and launches monthly surveys with QuestionPro

eTownPanel

Gregg Van Ryzin

Director of Survey Research, School of Public Affairs, Baruch College, CUNY

Evolve Research streamlines research and speeds client insights with QuestionPro

Evolve Research

Evolve Research achieves faster reporting and saves 8–10 hours per project with QuestionPro

Evolve Research

Kevin Jessop

Chief Executive Officer

Fairfield Language Technologies improves language-learning market research with QuestionPro

Fairfield Language Technologies

First American SMS achieves 50% faster, more accurate feedback survey distribution with QuestionPro

First American SMS

Patrick Schultz

Vice President, First American SMS

Team Lead Market Research

HelloFresh improves market research agility with QuestionPro

HelloFresh

Kleen-Tech achieves increased customer responses and faster NPS insights with QuestionPro CX

Kleen-Tech

Tracy White

Director of Proposals and Communications

Kleen-Tech increases customer survey responses with QuestionPro CX

Kleen-Tech

Kohler achieves analytics-integrated customer insights and website improvements with QuestionPro

Kohler

Russell Rueden

Web Anaylyst, Kohler

Lab42 achieves faster, more flexible, and cost-effective research with QuestionPro Research Edition

Lab42

Jonathan Pirc

Founder & Managing Director

Lab42 streamlines advanced research delivery with QuestionPro

Lab42

Lacombe and District Music Festival Association achieves artist trust and expands performance opportunities with QuestionPro

Lacombe and District Music Festival Association

Craig Colegrave

President

LC Waikiki Retail Company achieves data-driven transformation and sharper customer insights with QuestionPro

LC Waikiki Retail Company

Aziz Şengül

Customer and Market Insight Manager

Vice President

Madhi Foundation achieves faster, more efficient survey data collection and analysis with QuestionPro

Madhi Foundation

Skandaa Ramani

Data for Governance Associate of Madhi Foundation

Market Research Coordinator

Miral Destinations achieves deeper visitor insights and improved guest satisfaction with QuestionPro

Miral Destinations

Mohamed Fayad

Head - Voice of the Guest

Vice Chancellor

Muslim Marriage Services achieves verified, trusted UK Muslim matchmaking with QuestionPro

Muslim Marriage Services

Mostafa Mohammad Karim

Founder & Chief Executive Officer

National Health Insurance Bahamas improves healthcare quality with QuestionPro surveys

National Health Insurance Bahamas

National Health Insurance Bahamas achieves improved healthcare quality and patient satisfaction with QuestionPro Surveys

National Health Insurance Bahamas

Monique Thompson

Manager Healthcare Quality and Wellness Development

National Heart, Lung, and Blood Institute achieves improved customer service and streamlined business processes with QuestionPro

National Heart, Lung, and Blood Institute

NISA (National Independent Soccer Association) boosts fan engagement and captures real-time feedback with QuestionPro CX

NISA (National Independent Soccer Association)

John Prutch

Commissioner

Manager Community Engagement

Potbelly achieves an expanded customer panel and stronger community engagement with QuestionPro

Potbelly

Emily Whitehouse

Marketing Insights and Program Manager

Roku achieves deeper customer insights and major research cost savings with QuestionPro

Roku

Lisa London

Research Manager, Roku, Inc

Rosetta Stone achieves actionable market insights with QuestionPro

Rosetta Stone

Nino G. Ninov

Director of Market Research & Analysis, Fairfield Language Technologies

Safeway achieves faster, richer customer satisfaction insights with QuestionPro

Safeway

Preeti Nathan

Customer Insight Manager

Simmons & Simmons creates the AIMA Hedge Fund Confidence Index with QuestionPro

Simmons & Simmons

Simmons & Simmons achieves industry benchmark status for the AIMA Hedge Fund Confidence Index with QuestionPro

Simmons & Simmons

Waheed Aslam

Global Asset Management & Investment Funds Lead

Strength India uncovers real-life barriers and launches (em)PowerPads with QuestionPro

Strength India

Tara Celli

Co-Founder

Thales (in-flight entertainment provider) achieves real-time passenger feedback and cost-efficient CX management with QuestionPro

Thales

Dominique Giannoni

Chief Executive Officer

Cholangiocarcinoma Foundation achieves rapid, HIPAA-compliant patient insights to shape oncology research with QuestionPro

The Cholangiocarcinoma Foundation

Amy Medley

Senior Director of Operations

Vice President, Group Planning Director, The Martin Agency

The Talent Strategy Group achieves seamless 360 feedback migration with QuestionPro

The Talent Strategy Group (TSG)

The Talent Strategy Group achieves a seamless migration and scalable, customizable OPTM360 delivery with QuestionPro

The Talent Strategy Group (TSG)

Marc Effron

President

Turkington Martin improves visual concept testing for residential sites with QuestionPro

Turkington Martin

Turkington Martin achieves faster, more inclusive visual concept testing with QuestionPro

Turkington Martin

Tim Spain

Director

U.S. Bank achieves timely, actionable customer satisfaction insights with QuestionPro

U.S. Bank

Michael Lori

Vice President Corporate Procurement, U.S. Bancorp

University of California, San Francisco achieves secure, user-friendly survey research and rapid data insights with QuestionPro

University of California, San Francisco

Alan W. Shindel

M.D., Dept of Urology

University of Newcastle enhances researcher and student experience with QuestionPro

University of Newcastle

University of Newcastle achieves streamlined researcher and student experience and significant survey cost savings with QuestionPro

University of Newcastle

Rob McCloskey

Senior ManagerResearch, Data and Integration

Senior Market Research and Consumer Insight Specialist

Employee Experience Manager and Culture Coach

Zynga achieves real-time, non-disruptive player insights with QuestionPro

Zynga

Kevin Keeker

Senior User Researcher, Zynga

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QuestionPro B2B Case Studies & Customer Successes

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