QuestionPro B2B Case Studies & Customer Successes

QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success! QuestionPro includes multiple pre-built survey templates and more than 30 question types, which can be used by companies to create questionnaires and personalized surveys. It offers tools to reach respondents through email, integrated pop-ups, and survey posting on social networks including Facebook and Twitter. With over 10 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over ten years.

Allegheny Coffee & Tea Exchange builds raving fans and captures actionable customer feedback with QuestionPro

Allegheny Coffee & Tea Exchange

American Cancer Society achieves modernized, more frequent participant data collection with QuestionPro Communities

American Cancer Society

Melissa Rittase

Scientist, Department of Population Science

Arcelik achieves 3–4% NPS increase and a unified customer feedback platform with QuestionPro

Arcelik

Erinç Karabay

Technical Leader, Digital Products and Services

Audi achieves greener customer engagement—2,517 trees planted with QuestionPro

Audi

Kieron Duncan

Aftersales & Network Development Director

Awen boosts VR mental-health user insights and accelerates product improvement with QuestionPro

Awen

Sean Rogg

Co-founder

BMW Group achieves rapid, high-quality agile market research with QuestionPro

BMW Group

Josef Köster

Team Leader Customer Segmentation, Customer Foresight and Innovation Studies

CareerBuilder achieves a 75% increase in intelligence revenue with QuestionPro

CareerBuilder

Sanja Licina

Research and Methodology Manager

CSIRO achieves scalable, accurate offline community data collection for Local Voices with QuestionPro Offline Surveys

Csiro

Naomi Boughen

Co-Founder & Service Director Voconiq

Danebury Research delivers rapid, large-scale global industry reports for PR with QuestionPro

Danebury Research

Paul Stallard

Founder & Managing Director

Digital Hands achieves real-time Salesforce customer satisfaction tracking and low-score alerts with QuestionPro

Digital Hands

Vince Rocca

CTO, Digital Hands

Head of Brand Strategy

Emergency Nurses Association achieves actionable culture insights and improved collaboration with QuestionPro

Emergency Nurses Association

Energizer Holdings achieves 200% faster insights and 55% weekly engagement with QuestionPro Communities & Research Edition

Energizer Holdings

Prabhakar Sundaram

Global Consumer Insights

eTown Panel achieves rapid recruitment of 4,000+ respondents and launches monthly surveys with QuestionPro

eTownPanel

Gregg Van Ryzin

Director of Survey Research, School of Public Affairs, Baruch College, CUNY

Evolve Research achieves faster reporting and saves 8–10 hours per project with QuestionPro

Evolve Research

Kevin Jessop

Chief Executive Officer

First American SMS achieves 50% faster, more accurate feedback survey distribution with QuestionPro

First American SMS

Patrick Schultz

Vice President, First American SMS

Team Lead Market Research

Kleen-Tech achieves increased customer responses and faster NPS insights with QuestionPro CX

Kleen-Tech

Tracy White

Director of Proposals and Communications

Kohler achieves analytics-integrated customer insights and website improvements with QuestionPro

Kohler

Russell Rueden

Web Anaylyst, Kohler

Lab42 achieves faster, more flexible, and cost-effective research with QuestionPro Research Edition

Lab42

Jonathan Pirc

Founder & Managing Director

Lacombe and District Music Festival Association achieves artist trust and expands performance opportunities with QuestionPro

Lacombe and District Music Festival Association

Craig Colegrave

President

LC Waikiki Retail Company achieves data-driven transformation and sharper customer insights with QuestionPro

LC Waikiki Retail Company

Aziz Şengül

Customer and Market Insight Manager

LegalShield achieves 24/7 automated member feedback and actionable insights with QuestionPro CX

LegalShield

Matthew Layton

Vice President

Madhi Foundation achieves faster, more efficient survey data collection and analysis with QuestionPro

Madhi Foundation

Skandaa Ramani

Data for Governance Associate of Madhi Foundation

Massachusetts Convention Center Authority achieves rapid contactless health screening (12,000+ screens) with QuestionPro

Massachusetts Convention Center Authority

Melbourne Airport achieves real-time customer experience improvements and 10% research cost savings with QuestionPro

Melbourne Airport

Abigail Laqui

Market Research Coordinator

Miral Destinations achieves deeper visitor insights and improved guest satisfaction with QuestionPro

Miral Destinations

Mohamed Fayad

Head - Voice of the Guest

Muscat University achieves improved student experience and streamlined course evaluations with QuestionPro

Muscat University

Khamis Al Yahyaee

Vice Chancellor

Muslim Marriage Services achieves verified, trusted UK Muslim matchmaking with QuestionPro

Muslim Marriage Services

Mostafa Mohammad Karim

Founder & Chief Executive Officer

National Health Insurance Bahamas achieves improved healthcare quality and patient satisfaction with QuestionPro Surveys

National Health Insurance Bahamas

Monique Thompson

Manager Healthcare Quality and Wellness Development

National Heart, Lung, and Blood Institute achieves improved customer service and streamlined business processes with QuestionPro

National Heart, Lung, and Blood Institute

NISA (National Independent Soccer Association) boosts fan engagement and captures real-time feedback with QuestionPro CX

NISA (National Independent Soccer Association)

John Prutch

Commissioner

Northern Beaches Council achieves better community insights and reporting with QuestionPro

Northern Beaches Council

Andrew Grocott

Manager Community Engagement

Potbelly achieves an expanded customer panel and stronger community engagement with QuestionPro

Potbelly

Emily Whitehouse

Marketing Insights and Program Manager

Roku achieves deeper customer insights and major research cost savings with QuestionPro

Roku

Lisa London

Research Manager, Roku, Inc

Rosetta Stone achieves actionable market insights with QuestionPro

Rosetta Stone

Nino G. Ninov

Director of Market Research & Analysis, Fairfield Language Technologies

Safeway achieves faster, richer customer satisfaction insights with QuestionPro

Safeway

Preeti Nathan

Customer Insight Manager

Simmons & Simmons achieves industry benchmark status for the AIMA Hedge Fund Confidence Index with QuestionPro

Simmons & Simmons

Waheed Aslam

Global Asset Management & Investment Funds Lead

Strength India uncovers real-life barriers and launches (em)PowerPads with QuestionPro

Strength India

Tara Celli

Co-Founder

Thales (in-flight entertainment provider) achieves real-time passenger feedback and cost-efficient CX management with QuestionPro

Thales

Dominique Giannoni

Chief Executive Officer

The Adecco Group achieves global, multilingual client and associate insights with QuestionPro

The Adecco Group

Cholangiocarcinoma Foundation achieves rapid, HIPAA-compliant patient insights to shape oncology research with QuestionPro

The Cholangiocarcinoma Foundation

Amy Medley

Senior Director of Operations

The Field Museum achieves measurable cultural alignment and stronger collaboration with QuestionPro

The Field Museum

The Martin Agency achieves rapid, targeted consumer insights (800 completed surveys in under a week) with QuestionPro

The Martin Agency

Lauren Tucker

Vice President, Group Planning Director, The Martin Agency

The Talent Strategy Group achieves a seamless migration and scalable, customizable OPTM360 delivery with QuestionPro

The Talent Strategy Group (TSG)

Marc Effron

President

Turkington Martin achieves faster, more inclusive visual concept testing with QuestionPro

Turkington Martin

Tim Spain

Director

U.S. Bank achieves timely, actionable customer satisfaction insights with QuestionPro

U.S. Bank

Michael Lori

Vice President Corporate Procurement, U.S. Bancorp

University of California, San Francisco achieves secure, user-friendly survey research and rapid data insights with QuestionPro

University of California, San Francisco

Alan W. Shindel

M.D., Dept of Urology

University of Newcastle achieves streamlined researcher and student experience and significant survey cost savings with QuestionPro

University of Newcastle

Rob McCloskey

Senior ManagerResearch, Data and Integration

University of Tennessee, Knoxville achieves 70% cost savings and retains advanced survey functionality with QuestionPro

University of Tennessee, Knoxville

Vestel achieves rapid consumer insights and faster product development with QuestionPro

Vestel

Elif Dizman

Senior Market Research and Consumer Insight Specialist

Vistaprint increases NPS response rate from 6% to 14% in 36 hours with QuestionPro

VistaPrint

World Market achieves redefined company values and stronger employee engagement with QuestionPro Workforce

World Market

Eric Ortega

Employee Experience Manager and Culture Coach

Zynga achieves real-time, non-disruptive player insights with QuestionPro

Zynga

Kevin Keeker

Senior User Researcher, Zynga

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QuestionPro B2B Case Studies & Customer Successes

Case Studies

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