Case Study: Massachusetts Convention Center Authority achieves rapid contactless health screening (12,000+ screens) with QuestionPro

Putting health and safety first with the contactless health screens surveys - QuestionPro Case Study

The Massachusetts Convention Center Authority (MCCA) manages major Boston venues including the BCEC, The Lawn On D, the Hynes Convention Center and others. Facing the need to health-screen employees and vendors before allowing entry, the MCCA required a fast, contactless solution to keep operations safe and compliant.

Using QuestionPro, the MCCA pivoted from event and satisfaction surveys to a contactless health-screening workflow in under two days: they called, had an initial screening survey built, completed one day of testing, and launched the program two days after the call. The rollout screened over 300 people on day one and has since completed more than 12,000 health screens, demonstrating rapid activation and high adoption.

Massachusetts Convention Center Authority