Case Study: The Talent Strategy Group achieves a seamless migration and scalable, customizable OPTM360 delivery with QuestionPro

The Talent Strategy Group advise the world’s leading organizations on how to optimize HR and achieve better results through talent

The Talent Strategy Group (TSG) is a New York–based talent management consultancy built on the One Page Talent Management approach and creator of the OPTM360 developmental 360 tool. After seven years on Qualtrics, TSG was forced to find a new platform when its proprietary model would no longer be supported unless it paid steep redevelopment fees, creating the challenge of moving a large, multinational client base to a customizable, scalable, and affordable solution without disrupting service.

TSG partnered with QuestionPro Workforce to migrate OPTM360 and now delivers a seamless, uninterrupted experience backed by a dedicated customer success rep. QuestionPro enabled customized surveys, translations, branded experiences, custom 360 reports, SSO, HRBP access, and GDPR-compliant hosting, resulting in a strong collaborative partnership, smooth client transitions, and an ongoing roadmap to enhance the product and expand services.

The Talent Strategy Group (TSG)

Marc Effron

President