Epinion B2B Case Studies & Customer Successes

Epinion is privately owned partly by the founder and the entrepreneurial, innovative culture still prevails enabling Epinion to adapt to changing market needs, fast and agile, and hereby stay fresh towards clients. Their purpose back then was to give voice to the people in light of the expansion of the internet world-wide and to deliver profound consumer insights based on sound methods.

What characterizes best practice within planning of formalized training and further education for unskilled and skilled workers

3F

Optimizing sales, marketing and product development through actionable segments

3Shape

What significance and value does culture have for Aalborg

Aalborg Municipality

Aarhus Municipality - Customer Case Study

Aarhus Municipality

Sustainability, climate change and voice of people

Aarhus Municipality

Analysis of the service culture in Aarhus’ administration for technology and environment

Aarhus Municipality

Optimizing retail, services and F&B mix to enhance experience & non-aeronautical revenues

Airport Retailing Company

Helping Arla Foods improve a packaging design for successful repositioning

Arla

Arla - Customer Case Study

Arla

Delivering dynamic dashboards to optimize operations & commercial offering across 44 airports

Avinor

Developing excellent customer experience in airport lounges

Brussels Airport

Is a grooming product containing beer too far off

Carlsberg

Zoran Gojkovic

Director of Research

How do Danish consumers see, understand and act upon sustainability issues and challenges

Copenhagen Institute for Futures Studies

Who are our digital readers – and how to improve their engagement with our brand

Dagbladet Børsen

How to elevate more unskilled workers to become skilled workers

Danish Agency for Labour Market and Recruitment

Zooming in on world views and values belonging to generation Y

Danish Agriculture & Food Council

How to target recruitment to educations in the Danish Defence

Danish Defence

Monitoring and evaluation of competence boost in the field of dementia

Danish Health Authority

Danish National Election Study - Customer Case Study

Danish National Election Study

Predicting election results for the Danish National Parliament

Danmarks Radio

A segmentation of the Danes for the professional market within the experience economy

Dansk Industri

How to develop the current accommodation capacity with new, unique and demanded types of accommodations on marinas and campsites

Dansk Kyst- og Naturturisme

Evaluation of scholastic chess project with focus on children’s mental health

Dansk Skoleskak

More targeted and structured work with loyalty programme

Design Museum Denmark (DMD)

Identifying how the pandemic is changing guest needs, demands and consumption patterns

Destination Nordvestkysten

An anthropological study identifies win-back potential among customers in public transportation

Din Offentlige Transport (DOT)

Epinion helps DOT develop a digital information product with a user-centric approach

Din Offentlige Transport (DOT)

How do you reveal the benefits of hiring your first university graduate

Djøf

DSB uses gamification to engage employees in customer insights

DSB

Video storytelling turns complex issues into actions

DUF

Increasing gender diversity in STEM through targeted communication

Engineer The Future

How do we ensure a socially just green transition – in the eyes of Danish workers

FH – Fagbevægelsens Hovedorganisation

Evaluation of campaign effect of Adult Apprenticeship program

FH – Fagbevægelsens Hovedorganisation

Training of consultants to support implementation of insights locally

FOA

Monitoring positive change in socioeconomically disadvantaged neighbourhoods

Gladsaxe Municipality

Investigating what drives brand preference among professionals

GN Hearing

Changing global consumer habits for a healthier planet

GreenPeace

Reaping commercial opportunity & building strong passenger experience through deep insight

Heathrow Airport

Dashboard reporting to ensure overview of passenger satisfaction

Heathrow Airport

Strengthened positioning of commercial and clerical workers in the green transition of the labour market

HK

Supporting Hummel to expand into new markets

Hummel

How is tourism developing in Norway

Innovasjon Norge

Tracking the effects of print media, digital and radio advertising

Jysk Fynske Medier

Creating a design and process for a valid effect evaluation of seven activities at a new attraction in Denmark

Kornets Hus

Users’ perspective on a new parking system – clear or confused

Køge Municipality

Motivation and well-being among individuals on long-term sick leave

Krifa

Helping airports reap outsized profits from the most underappreciated non-aeronautical revenue

Large Airport Parking Company

Predicting customer potential to optimize personalized marketing

Large Beauty and Cosmetics Retailing Company

How can we strengthen a profession's reputation and opportunities

Large Danish Trade Union

Large Furniture Retailer - Customer Case Study

Large Furniture Retailer

Epinion uses storytelling and visualisation to test a future exhibition at a large historical museum

Large Historical Museum

Ensuring the right attributes in new parking garages enables high satisfaction with the first touchpoint in the customer journey

Largest Airport Parking Company

Creating a packaging with stopping power

Leading CPG Manufacturer

Building a low-cost carrier experience strategy

Low-Cost Carriers Service Provider

Finding people to cook with – for research purposes obviously

Madkulturen

Mapping of The Good Life – According to Children

Mandagmorgen

Mystery Shopping in Midttrafiks customer center

Midttrafik

Ensuring fair examination of pupil’s skills in primary and lower secondary education

Ministry of Education

Identifying the true characteristics of high-performing and low-performing primary schools

Ministry of Education

A citizens’ panel provides one of Denmark’s largest public transport providers, Movia, with a critical outside-in perspective

Movia

Epinion helps develop new digital traffic information solutions

Movia

A mapping and evaluation of the tender process for zero-emission bus services

Movia

Movia - Customer Case Study

Movia

Testing the first driverless bus in Denmark

Movia

Systematic public involvement in Denmark's largest health and care administration

Municipality of Copenhagen

Which means and scenarios are imperative in increasing the citizens desire and ability to recycle

Municipality of Copenhagen

How do we attract and retain more citizens

Municipality of Esbjerg

Parents’ feedback as key input to development of primary schools and after-school centres

Municipality of Hvidovre

Evaluating the online discourse on Norway’s engagement in the Columbian peace negotiations

Norad

Nordjyllands Historiske Museum - Customer Case Study

Nordjyllands Historiske Museum

Etiquette in busses – How passenger and driver interaction affect customer experience

Nordjyllands Trafikselskab

Development of a new bonus model for Nordjyllands Trafikselskab

Nordjyllands Trafikselskab

Predicting betting segments on 2 million customers

Norsk Tipping

What is the relationship between diet, public involvement and quality of life

Odense Kommune

Test pilots and observational studies help cultural institutions develop nature and cultural experiences

Outdoor Culture

How to increase retail spending on two ferry routes

Qvartz Analytics

A tool to target local efforts and secure education in traffic behavior in primary schools

Rådet for Sikker Trafik

Travelers experience before, during and after the journey across Oresund

Region Sjælland

Providing insights to ensure the best possible conditions for young people’s educational progression

Region Sjælland

How to increase sales in Denmark’s leading DIY chain

Silvan

Helping Singapore Changi Airport stay the World’s Best Airport

Singapore Changi Airport

Releasing the full potential of customer membership data and loyalty programs

Sportmaster

Uncovering national travel habits across Norway

Statens Vegvesen

Supercykelstier - Customer Case Study

Supercykelstier

Epinion helps Taxa 4X35 and their taxi drivers improve customer experiences

Taxa 4X35

How can attractions create good and recommendable guest experiences that attract visitors

TopAttraktioner

Turistsamarbejdet Kystlandet - Customer Case Study

Turistsamarbejdet Kystlandet

How to re-brand an assortment of products successfully

Valsemøllen

Mapping selected cities' potential for further development

Vejle Municipality

What expectations do businesses have regarding future industrial policy

Vejle Municipality

How is Silkeborg’s new image as the outdoor capital of Denmark perceived in a national context

Visit Silkeborg

How is Denmark's image and potential as a holiday destination perceived in an international context

VisitDenmark

An analysis of the Danes’ behavior and preferences in the summer season of 2020

VisitDenmark

How can we strengthen Copenhagen’s international position as an attractive destination for cultural experiences

Wonderful Copenhagen

How can cultural attractions work to fulfil their commercial potential

Wonderful Copenhagen

How can yet another newsletter cut through the clutter in people’s inboxes

YouSee

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