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Epinion
Epinion is privately owned partly by the founder and the entrepreneurial, innovative culture still prevails enabling Epinion to adapt to changing market needs, fast and agile, and hereby stay fresh towards clients. Their purpose back then was to give voice to the people in light of the expansion of the internet world-wide and to deliver profound consumer insights based on sound methods.
Case Studies
Showing 96 Epinion Customer Success Stories
Optimizing sales, marketing and product development through actionable segments
3Shape
What significance and value does culture have for Aalborg
Aalborg Municipality
Aarhus Municipality - Customer Case Study
Aarhus Municipality
Sustainability, climate change and voice of people
Aarhus Municipality
Analysis of the service culture in Aarhus’ administration for technology and environment
Aarhus Municipality
Optimizing retail, services and F&B mix to enhance experience & non-aeronautical revenues
Airport Retailing Company
Helping Arla Foods improve a packaging design for successful repositioning
Arla
Arla - Customer Case Study
Arla
Delivering dynamic dashboards to optimize operations & commercial offering across 44 airports
Avinor
Developing excellent customer experience in airport lounges
Brussels Airport
Is a grooming product containing beer too far off
Carlsberg
Zoran Gojkovic
Director of Research
How do Danish consumers see, understand and act upon sustainability issues and challenges
Copenhagen Institute for Futures Studies
Who are our digital readers – and how to improve their engagement with our brand
Dagbladet Børsen
How to elevate more unskilled workers to become skilled workers
Danish Agency for Labour Market and Recruitment
Zooming in on world views and values belonging to generation Y
Danish Agriculture & Food Council
How to target recruitment to educations in the Danish Defence
Danish Defence
Monitoring and evaluation of competence boost in the field of dementia
Danish Health Authority
Danish National Election Study - Customer Case Study
Danish National Election Study
Predicting election results for the Danish National Parliament
Danmarks Radio
A segmentation of the Danes for the professional market within the experience economy
Dansk Industri
How to develop the current accommodation capacity with new, unique and demanded types of accommodations on marinas and campsites
Dansk Kyst- og Naturturisme
Evaluation of scholastic chess project with focus on children’s mental health
Dansk Skoleskak
More targeted and structured work with loyalty programme
Design Museum Denmark (DMD)
Identifying how the pandemic is changing guest needs, demands and consumption patterns
Destination Nordvestkysten
An anthropological study identifies win-back potential among customers in public transportation
Din Offentlige Transport (DOT)
Epinion helps DOT develop a digital information product with a user-centric approach
Din Offentlige Transport (DOT)
How do you reveal the benefits of hiring your first university graduate
Djøf
DSB uses gamification to engage employees in customer insights
DSB
Video storytelling turns complex issues into actions
DUF
Increasing gender diversity in STEM through targeted communication
Engineer The Future
How do we ensure a socially just green transition – in the eyes of Danish workers
FH – Fagbevægelsens Hovedorganisation
Evaluation of campaign effect of Adult Apprenticeship program
FH – Fagbevægelsens Hovedorganisation
Training of consultants to support implementation of insights locally
FOA
Monitoring positive change in socioeconomically disadvantaged neighbourhoods
Gladsaxe Municipality
Investigating what drives brand preference among professionals
GN Hearing
Changing global consumer habits for a healthier planet
GreenPeace
Reaping commercial opportunity & building strong passenger experience through deep insight
Heathrow Airport
Dashboard reporting to ensure overview of passenger satisfaction
Heathrow Airport
Strengthened positioning of commercial and clerical workers in the green transition of the labour market
HK
Supporting Hummel to expand into new markets
Hummel
How is tourism developing in Norway
Innovasjon Norge
Tracking the effects of print media, digital and radio advertising
Jysk Fynske Medier
Creating a design and process for a valid effect evaluation of seven activities at a new attraction in Denmark
Kornets Hus
Users’ perspective on a new parking system – clear or confused
Køge Municipality
Motivation and well-being among individuals on long-term sick leave
Krifa
Helping airports reap outsized profits from the most underappreciated non-aeronautical revenue
Large Airport Parking Company
Predicting customer potential to optimize personalized marketing
Large Beauty and Cosmetics Retailing Company
How can we strengthen a profession's reputation and opportunities
Large Danish Trade Union
Large Furniture Retailer - Customer Case Study
Large Furniture Retailer
Epinion uses storytelling and visualisation to test a future exhibition at a large historical museum
Large Historical Museum
Ensuring the right attributes in new parking garages enables high satisfaction with the first touchpoint in the customer journey
Largest Airport Parking Company
Creating a packaging with stopping power
Leading CPG Manufacturer
Building a low-cost carrier experience strategy
Low-Cost Carriers Service Provider
Finding people to cook with – for research purposes obviously
Madkulturen
Mapping of The Good Life – According to Children
Mandagmorgen
Mystery Shopping in Midttrafiks customer center
Midttrafik
Ensuring fair examination of pupil’s skills in primary and lower secondary education
Ministry of Education
Identifying the true characteristics of high-performing and low-performing primary schools
Ministry of Education
A citizens’ panel provides one of Denmark’s largest public transport providers, Movia, with a critical outside-in perspective
Movia
Epinion helps develop new digital traffic information solutions
Movia
A mapping and evaluation of the tender process for zero-emission bus services
Movia
Movia - Customer Case Study
Movia
Testing the first driverless bus in Denmark
Movia
Systematic public involvement in Denmark's largest health and care administration
Municipality of Copenhagen
Which means and scenarios are imperative in increasing the citizens desire and ability to recycle
Municipality of Copenhagen
How do we attract and retain more citizens
Municipality of Esbjerg
Parents’ feedback as key input to development of primary schools and after-school centres
Municipality of Hvidovre
Evaluating the online discourse on Norway’s engagement in the Columbian peace negotiations
Norad
Nordjyllands Historiske Museum - Customer Case Study
Nordjyllands Historiske Museum
Etiquette in busses – How passenger and driver interaction affect customer experience
Nordjyllands Trafikselskab
Development of a new bonus model for Nordjyllands Trafikselskab
Nordjyllands Trafikselskab
Predicting betting segments on 2 million customers
Norsk Tipping
What is the relationship between diet, public involvement and quality of life
Odense Kommune
Test pilots and observational studies help cultural institutions develop nature and cultural experiences
Outdoor Culture
How to increase retail spending on two ferry routes
Qvartz Analytics
A tool to target local efforts and secure education in traffic behavior in primary schools
Rådet for Sikker Trafik
Travelers experience before, during and after the journey across Oresund
Region Sjælland
Providing insights to ensure the best possible conditions for young people’s educational progression
Region Sjælland
How to increase sales in Denmark’s leading DIY chain
Silvan
Helping Singapore Changi Airport stay the World’s Best Airport
Singapore Changi Airport
Releasing the full potential of customer membership data and loyalty programs
Sportmaster
Uncovering national travel habits across Norway
Statens Vegvesen
Supercykelstier - Customer Case Study
Supercykelstier
Epinion helps Taxa 4X35 and their taxi drivers improve customer experiences
Taxa 4X35
How can attractions create good and recommendable guest experiences that attract visitors
TopAttraktioner
Turistsamarbejdet Kystlandet - Customer Case Study
Turistsamarbejdet Kystlandet
How to re-brand an assortment of products successfully
Valsemøllen
Mapping selected cities' potential for further development
Vejle Municipality
What expectations do businesses have regarding future industrial policy
Vejle Municipality
How is Silkeborg’s new image as the outdoor capital of Denmark perceived in a national context
Visit Silkeborg
How is Denmark's image and potential as a holiday destination perceived in an international context
VisitDenmark
An analysis of the Danes’ behavior and preferences in the summer season of 2020
VisitDenmark
How can we strengthen Copenhagen’s international position as an attractive destination for cultural experiences
Wonderful Copenhagen
How can cultural attractions work to fulfil their commercial potential
Wonderful Copenhagen
How can yet another newsletter cut through the clutter in people’s inboxes
YouSee
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