Bloomfire B2B Case Studies & Customer Successes

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Bloomfire exists to organize knowledge and expertise, and makes it accessible and shareable with the people that need it most. Bloomfire's easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales and marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied.

Case Studies

Showing 69 Bloomfire Customer Success Stories

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ActiveProspect achieves a centralized knowledge base and 183% increase in published articles with Bloomfire

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AGIA achieves faster onboarding and stronger customer trust with Bloomfire

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Aite Group achieves accelerated new‑hire onboarding and improved knowledge sharing with Bloomfire

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Alphabroder improves average handle times with Bloomfire

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Asure Software achieves faster knowledge access and empowers its sales, services, and support teams with Bloomfire

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Capital One achieves unified insights and cross-team collaboration with Bloomfire

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Cardinal Path achieves company-wide knowledge sharing and insights into employee expertise with Bloomfire

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CISabroad achieves streamlined global knowledge sharing and improved customer service with Bloomfire

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City of Olathe achieves centralized, organized documentation with Bloomfire

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Conagra Brands achieves faster data-driven decisions and saves 20–30 minutes per search with Bloomfire

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Davenport University achieves a collaborative learning culture with Bloomfire

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Dexcom increases efficiency and democratizes insights with Bloomfire

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Dime Community Bank achieves streamlined knowledge sharing and empowered decision-making with Bloomfire

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Dime Community Bank achieves improved knowledge management and security with Bloomfire

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Dime Community Bank improves employee knowledge sharing with Bloomfire

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Diversity Matters achieves ongoing, searchable, tailored diversity training with Bloomfire

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Dominion Energy achieves centralized, searchable safety knowledge for field workers with Bloomfire

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DraftKings achieves centralized insights and increased research buy-in with Bloomfire

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Dun & Bradstreet reduces internal communication gaps and cuts internal emails by one-third with Bloomfire

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Easy Ice improves service excellence and reduces onboarding time with Bloomfire

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Echo achieves faster insight discovery and prevents duplicate research with Bloomfire

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Elixiter achieves 50% reduction in Q&A response time with Bloomfire

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Etsy saves over 10,000 hours annually with Bloomfire

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GENBAND achieves 90%+ engagement and improved sales‑marketing collaboration with Bloomfire

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Giltner Logistics achieves 50% faster onboarding and stronger team alignment with Bloomfire

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Giltner Logistics reduces onboarding time with Bloomfire

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Global Financial Technology Enterprise Streamlined Content Management with Bloomfire

Global Financial Technology Enterprise streamlines content access and reporting with Bloomfire

Global Logistics Company achieves stronger knowledge management with Bloomfire

HomeAway achieves faster call resolution and improved onboarding with Bloomfire

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ICF achieves real-time Q&A and centralized knowledge sharing with Bloomfire

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Insperity achieves centralized knowledge sharing and faster information retrieval with Bloomfire

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Jackson Hewitt streamlines employee onboarding and boosts compliance with Bloomfire

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King’s Hawaiian achieves faster consumer insights with Bloomfire

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Centralizing Knowledge and Driving Efficiency for a Telecommunications Leader

Leading Cloud Data Services Company enhances knowledge management with Bloomfire

Leading Home Warranty Provider achieves faster knowledge access and streamlined reporting with Bloomfire

Leading Luxury Brand streamlines knowledge management with Bloomfire

Bloomfire Helps Top Credit Unions Optimize Search Functions and Build Out Knowledge Gaps

Leading Technology Company enhances partner knowledge management with Bloomfire

Lessen achieves streamlined knowledge management and faster customer support with Bloomfire

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Lionbridge launches "Lionshare" and boosts sales enablement adoption with Bloomfire

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Metagenics achieves 70% reduction in internal conference calls and expands knowledge sharing with Bloomfire

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MGM achieves improved productivity and customer support efficiency with Bloomfire

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Midan Marketing achieves 98% user engagement and faster insight discovery with Bloomfire

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The Miracle Foundation achieves a three-week reduction in employee onboarding time with Bloomfire

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MLA Global achieves greater efficiency and faster knowledge retrieval with Bloomfire

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MuleSoft achieves 90% platform engagement and 16% faster time-to-revenue with Bloomfire

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Northern Division USSA achieves instant volunteer access to expert knowledge and streamlined event operations with Bloomfire

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Oak Street Health cuts search time and boosts NPS with Bloomfire

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Ogilvy achieves a 30% increase in client satisfaction with Bloomfire Knowledge Sharing Platform

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Olive, a healthcare AI company, halves onboarding time and reduces search time by 75% with Bloomfire

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Orvis achieves double first-call resolution rates and 92% community engagement with Bloomfire

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Parts Town achieves faster onboarding and streamlined technical support with Bloomfire

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Parts Town improves efficiency, training, and collaboration with Bloomfire

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PennyMac achieves faster, more accurate customer service with Bloomfire

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PlanSource achieves increased sales velocity with Bloomfire

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SMS Masterminds achieves 50% increase in licensee engagement with Bloomfire

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SocialFish achieves a thriving, community-driven social media resource hub and consultancy growth with Bloomfire

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Sound Credit Union achieves secure, fast knowledge sharing and improved compliance with Bloomfire

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Southwest Airlines achieves democratized customer insights and time savings with Bloomfire

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SpareFoot achieves $250,000 in cost savings and 1,200 hours saved with Bloomfire

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Sport Chalet achieves faster, more effective and more engaging sales training with Bloomfire

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Tealium (enterprise tag management leader) achieves improved customer self-service and reduced support calls with Bloomfire

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Thinkery (Austin Children’s Museum) achieves faster, more inclusive staff communication and $6,500 in savings with Bloomfire

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TMW Systems achieves 78% content engagement and 87% question resolution with Bloomfire

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Topline Strategy Group achieves faster knowledge sharing and 14:1 ROI with Bloomfire

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UTHealth achieves improved employee experience and streamlined onboarding with Bloomfire

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Vrbo achieves faster support resolutions and accelerated onboarding with Bloomfire

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