Case Study: Asure Software achieves faster knowledge access and empowers its sales, services, and support teams with Bloomfire

Asure Software Empowers Sales, Services, and Support Teams With Bloomfire

Asure Software provides cloud platforms that help more than 80,000 clients manage employees and workspaces, including HCM, benefits, HR consulting, and time and labor management. The company lacked a single, up-to-date repository for content across sales, services, and support, which led to repeated questions being routed to the same people and distracted teams from their core work.

Asure implemented Bloomfire’s knowledge-sharing solution to centralize content and make answers easily searchable across teams. The result: faster access to information, fewer repetitive inquiries, and a more enabled sales organization—“they’re able to get the information they need a lot faster,” said Jennifer Heath, Director of Product Marketing and Sales Enablement.

Asure Software

Jennifer Heath

Director of Product Marketing and Sales Enablement