Case Study: Northern Division USSA achieves instant volunteer access to expert knowledge and streamlined event operations with Bloomfire

U.S. Ski And Snowboard Association Northern Division Finds Peace With Bloomfire

The U.S. Ski and Snowboard Association Northern Division is a nonprofit that depends on parent volunteers spread across 700 miles to run races and events. They struggled to give volunteers immediate access to up-to-date forms, jargon-specific guidance, and quick answers—Google Sites and email created bottlenecks, unanswered questions, and slow response times.

Bloomfire provided a simple, searchable knowledge platform with a Q&A engine and multimedia tools for quick text or on-the-fly video answers, easy content upload, and commenting. The result was faster access to expert guidance, higher volunteer engagement, and a more efficient, low-overhead way to share critical knowledge across the organization.

Northern Division USSA

Dave Bayless

Volunteer