Case Study: The Miracle Foundation achieves a three-week reduction in employee onboarding time with Bloomfire

The Miracle Foundation Accelerates Team Development Overseas with Bloomfire

The Miracle Foundation is an Austin-based nonprofit that improves care in orphanages overseas and was expanding its India team rapidly. To scale its work, the organization needed a way to remotely train new hires and orphanage staff on care practices, policies and how to enter and manage child and donor data in Salesforce.

They implemented Bloomfire to host searchable multimedia training—videos, documents and step-by-step Salesforce tutorials—so employees could learn self-paced and find the right materials quickly. The platform boosted Salesforce use, reduced paper reliance, improved alignment across continents and shortened employee onboarding by up to three weeks.

Miracle Foundation

Niyoshi Mehta

Program Manager