PayPal - Customer Case Study
B2B Case Studies Featuring PayPal as the Customer
Explore case studies featuring PayPal as the customer — learn how vendors and partners helped PayPal solve real business challenges.
PayPal gives people better ways to manage and move their money, offering them choice and flexibility in how they are able to send money, pay or get paid. PayPal operates an open, secure and technology agnostic payments platform that businesses use to securely transact with their customers online, in stores and increasingly on mobile devices.
Case Studies
Showing 103 Success Stories about Software and Services used by PayPal
PayPal achieves agile, highly available private cloud operations with OpenStack
PayPal
Saran Mandair
senior director
PayPal achieves almost 3000% ROI and 25% shorter sales cycles with LinkedIn Sales Solutions
PayPal
Paul Weingarth
Head of Field Sales
PayPal achieves faster deal closures and reaches key decision-makers with LinkedIn Sales Solutions
PayPal
Mike Davies
Sales Director
PayPal merchants improve retention and cut fees with TeamUp
PayPal
Richard Morris
Paypal
Paypal Uses Docker To Containerize Existing Apps, Save Money And Boost Security
PayPal
Ajay Dankar
Senior Director Product Management
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal accelerates product development and saves hundreds of hours with UXPin
PayPal
Larry Sawyer
Senior UX Designer
A Tailored Theme For Paypal Checkout, Compatible With Magento Community And Enterprise Edition
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal achieves a $2B increase in transactional volume by reducing customer pain points with Medallia
PayPal
David Marcus
President
PayPal - Customer Case Study
PayPal
Roeland Van Krieken
Sr. Manager of User Experience Design
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal
Wyatt Hunter
Head of Small Business Lifecycle Marketing / General Manager
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal achieves scalable global customer engagement and faster issue resolution with Genesys Customer Experience Platform
PayPal
Dar Andrews
Senior Director of Service Delivery and Engineering
PayPal - Customer Case Study
When you want to improve your experience, team up with Liquid
PayPal - Customer Case Study
PayPal achieves automated financial master-data controls and faster finance reporting with Informatica
PayPal - Customer Case Study
PayPal achieves 6% higher fraud-detection accuracy and 6X faster model development with H2O.ai Driverless AI
PayPal
Venkatesh Ramanathan
Senior Data Scientist
Creating a social and research hub for a worldwide e-payment company
PayPal achieves unified customer data matching for business intelligence and M&A with 360Science
PayPal
Amir Javidan
Senior Vice President Operations
PayPal achieves unified ELM and streamlined matter and spend management with Onit
PayPal
Lauren Giammona
Director of Operations, Business Affairs & Legal
PayPal achieves faster, more confident decision-making with Smartsheet
PayPal
Jeff Cowley
OCIO Program Manager
PayPal - Customer Case Study
PayPal achieves a successful mobile app launch with Upfluence's Native Ads campaign
PayPal - Customer Case Study
PayPal strengthens security and scales its global bug bounty program with HackerOne
PayPal
Sonal Shrivastava
Information Security Engineer
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal
Caroline Thelier
General Manager
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal
Damien Perillat
Director
PayPal boosts business services content with Access Marketing Company
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal - Customer Case Study
PayPal - Customer Case Study
Supporting a Technology Visionary in Strengthening Its Sustainability Approach
PayPal
Kristina Friedman
Global Head of ESG Strategy
PayPal achieves next-generation enterprise legal management and process automation with Onit
PayPal
Lauren Giammona
Director of Operations, Business Affairs & Legal
PayPal - Customer Case Study
How PayPal established an end-to-end contracting system
How PayPal’s Global Initiative is Helping Merchants Increase Mobile Commerce Sales
PayPa - Customer Case Study
PayPal
John Jones
PayPal - Customer Case Study
PayPal builds stronger leadership with VISION Consulting
PayPal - Customer Case Study
PayPal - Customer Case Study
Policy support and strategic advice - Customer Case Study
Policy support and strategic advice - Customer Case Study
PayPal achieves unified collaboration and reduced data silos with Microsoft Power BI
PayPal
José Buraschi
Director of Program Management
PayPal syncs Facebook ads with TV programs to increase brand awareness
PayPal
Tess Elford
Account Manager
PayPal boosts transactions and fixes online issues with Acoustic Tealeaf
PayPal - Customer Case Study
PayPal achieves unified collaboration and reduced data silos with Microsoft Power Apps
PayPal
Dan Torunian
Vice President of Employee Technology and Experiences and Data Centers
PayPal achieves improved Salesforce usability and streamlined adoption and management with Conga X-Author Enterprise
PayPal
Chris O'Rourke
Director, EMEA Sales Operations
Browse a Hollywood flea market from your Brooklyn couch.
PayPal - Customer Case Study
PayPal accelerates digital payments and modernizes its platform with Apollo GraphQL
PayPal
Mark Stuart
Senior Manager of Web Platform
PayPal increases applicant diversity and school reach with Handshake
PayPal
Jacklyn Barry
Global Diversity & Inclusion Programs Manager
PayPal achieves strong relationships with security researchers and improved security with HackerOne
PayPal
Ray Duran
Information Security Engineer
PayPal achieves reduced customer churn and rapid predictive modeling with H2O.ai
PayPal
Julian Bharadwaj
Senior Data Scientist
How PayPal unifies teams and systems for better customer experiences
PayPal
Dan Torunian
Vice President, Employee Technology & Experiences
PayPal - Customer Case Study
How PayPal unifies teams and systems for better customer experiences
PayPal
Dan Torunian
Vice President of Employee Technology and Experiences and Data Centers
PayPal - Customer Case Study
PayPal achieves secure, high-performance payments at scale with Fastly
PayPal
Arijit Ghosh
Software Engineer
PayPal achieves ambitious science-based climate targets with Anthesis
PayPal
Jaxon Love
Global Environmental Sustainability Lead
PayPal achieves faster, more accurate M&A risk assessments with SafeBreach
PayPal
Brian Johnson
Senior Director of Security
PayPal Delivers Real-Time User Journey Visibility with Imply
PayPal
Aride Chettali
Analytics Architect
PayPal achieves greater support for working moms with HackerRank
PayPal achieves real-time fraud prevention at global scale with Aerospike
PayPal
Sai Devabhaktuni
Senior Director of Engineering
PayPal boosts LATAM sales performance with LeadGenius
PayPal reduces time to first call to 1 minute with Postman
PayPal
Swapnil Sapar
Principal Engineer
PayPal drives global employee volunteer impact with Goodera
PayPal - Customer Case Study
PayPal
Dan Torunian
Vice President Employee Technology & Experiences
PayPal Manages 200,000 Containers in the Cloud to Speed Transactions
PayPal
Meghdoot Bhattacharya
Cloud Engineer
How PayPal innovated to engage more employees worldwide
PayPal
Julie Vennewitz-Pierce
Director, Global Employee Engagement & Philanthropy
PayPal achieves enterprise-scale observability and faster debugging with Datadog
PayPal
Tapan Sanghvi
Director of Software Development
PayPal achieves AI-driven CX and workforce management transformation with NICE Systems
PayPal
Jared Shumway
Global Quality Technology Manager
PayPal achieves faster, data-driven workforce planning with Draup
PayPal
Sam Fletcher
Former Head of Talent Intelligence
How PayPal Uses Transaction Intelligence to Reduce Customer Confusion and Disputes
Inside PayPal’s Strategy to Stop AI-Powered Bots & Reduce Fraud
PayPal
Dan Ayash
Director, Advanced Cybersecurity Solutions
PayPal achieves real-time fraud prevention at global scale with Aerospike
PayPal achieves unified global observability and faster incident resolution with Datadog and OpenTelemetry
PayPal achieves faster deployments and 50% productivity gains with Mirantis Docker Enterprise
PayPal achieves higher online checkout conversion rates with Comscore custom e-commerce measurement
PayPal reduces new-hire learning curve with Itransition’s corporate training portal
PayPal reduces employee learning curve with Iflexion’s Moodle-based corporate education portal
PayPal achieves scalable, integrated contact center growth with Performance Technology Partners (PTP)
PayPal achieves fintech SEO growth with LSEO
PayPal achieves stronger AI-powered bot detection and reduced fraud with DataDome
PayPal achieves a smooth business account closure transition with Ecwid
PayPal streamlines financial operations with 10Pearls' Agentic AI financial assistant
PayPal enhances digital payments and bill management with 10Pearls
PayPal accelerates Atlassian Cloud migration with Cprime
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