Case Study: PayPal merchants improve retention and cut fees with TeamUp

How to improve retention, and maximise profits

Richard Morris, a prominent UK bootcamp operator and mentor to other trainers, was frustrated by the limits of running his businesses through PayPal. High transaction fees, limited payment options, no way to pause memberships, and manual renewal reminders created extra admin, lost flexibility for clients, and risked lower retention and profits.

Switching to Teamup solved those problems: lower fees, multiple card payment options, self-service sign-up, the ability to put memberships on hold, automated renewal emails and retry attempts for failed payments, plus easy client tracking. The result was smoother onboarding, fewer headaches for staff, better member retention and increased profitability — so much so that Morris recommends Teamup to trainers he mentors.

PayPal

Richard Morris

Paypal