Case Study: PayPal achieves faster, automated NetSuite reconciliation with Synder

PayPal cuts manual accounting by up to 40 hours a month with Synder

PayPal, a leading global payment platform, faced the challenge of manually reconciling its high volume of transactions, fees, refunds, and payouts within its NetSuite ERP. This process, which relied on CSV exports and hand-keyed journal entries, was unsustainable, error-prone, and consumed significant accounting resources as transaction volumes grew. To solve this, PayPal implemented an automated integration solution from the vendor Synder, using its Synder Sync product.

The Synder solution automatically syncs all PayPal transactions into NetSuite as accurate journal entries, handling multiple accounts and currencies. This provided PayPal with a single source of truth, streamlined reconciliation, and ensured audit-ready transparency. The results were significant, with Synder saving up to 40 hours of manual accounting work per month, accelerating the month-end close by up to 50%, and delivering the scalability needed to manage billions of transactions accurately.

PayPal