Case Study: PayPal achieves unified global observability and faster incident resolution with Datadog and OpenTelemetry

PayPal scales observability across 70,000 hosts with Datadog

PayPal, a global leader in digital payments, needed to implement comprehensive observability across its massive multi-cloud infrastructure while maintaining platform independence and supporting rapid innovation. They partnered with Datadog to utilize its OpenTelemetry support, Application Performance Monitoring, and Real User Monitoring.

Datadog provided a unified, scalable observability platform that enabled a simplified company-wide OpenTelemetry consolidation. The solution gave PayPal 24/7 monitoring of its critical infrastructure, enabled real-time visibility, and provided a significant reduction in time to insights and debugging time. This allowed PayPal to maintain its rapid pace of innovation and ensure a world-class experience for its users.

PayPal