Case Study: PayPal develops stronger leaders with VISION Consulting

PayPal develops leaders in 10 weeks with VISION Consulting

PayPal's EMEA Operations leadership team, led by VP Louise Phelan, faced the challenge of elevating its performance from good to great and developing the ability to coach their direct reports. They engaged VISION Consulting to develop a program that would move the team from being highly competent managers to a high-functioning, leadership-oriented unit.

VISION implemented a ten-week program for the leadership team in Ireland, which included workshops and one-to-one coaching based on Commitment-based Management practices. The solution focused on shifting the team from task orientation to honest, direct engagement and introducing innovation as a way of thinking. As a result, the VISION program helped the team significantly improve their operational leadership skills, demonstrating more responsibility, candor, and care. The team learned to work more collaboratively, use new practices to spot problems, and effectively apply their skills to tackle business challenges.

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