Gorgias B2B Case Studies & Customer Successes

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Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

Case Studies

Showing 78 Gorgias Customer Success Stories

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Absolute Collagen boosts CSAT and response times with Gorgias

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ALOHAS achieves 83% automation and double the revenue with Gorgias

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Angelus Direct achieves 4.7/5 CSAT with Gorgias

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Audien Hearing boosts efficiency and cuts returns with Gorgias

How Obvi Generated More Than $22,000 in 2 Months by Adding Phone Support

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Baby Gold boosts email automation and response times with Gorgias AI Agent

Bagallery increases NPS and customer satisfaction with Gorgias

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BattlBox increases revenue and boosts customer support with Gorgias

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Beardbrand boosts support efficiency with Gorgias

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Birddogs maintains its brand voice and streamlines support with Gorgias

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Bokksu Achieves Faster Support and Higher Customer Satisfaction with Gorgias

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By prioritizing CX, BrüMate drove more than $9 million in revenue from their support team

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Campus Protein boosts customer experience and sales with Gorgias

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Comme Avant improves support efficiency and response times with Gorgias

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Create CX accelerates customer experience growth with Gorgias

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CROSSNET boosts shopping experience and drives $450,000 in sales with Gorgias

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Dance4Me Achieves 66% Fewer Tickets and Twice as Many Positive Interactions with Gorgias

Darn Good Yarn saves 335 customer service hours with Gorgias

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Using Gorgias, Dealeaz increased support productivity by 40%

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Death Wish Coffee achieves scalable customer support and 200% growth goals with Gorgias

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DoggieLawn boosts efficiency and customer lifetime value with Gorgias

How Dr. Bronner's Saves $100K/Year by Automating 45%+ of Interactions with Gorgias

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Ekster Achieves 27% Ticket Automation with Gorgias Automate

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Ellana accelerates Facebook support and boosts social commerce with Gorgias

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EMUAID achieves 5/5 support performance with Gorgias automation

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Everyday Dose achieves faster support and more sales with Gorgias and Siena AI

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Food Huggers boosts CSAT and reduces live chat tickets with Gorgias

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Glamnetic achieves 18.39% on-ticket conversion with Gorgias Convert

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JAXXON achieves 37% automation and faster support with Gorgias

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Jetson Centralizes Customer Support and Boosts NPS with Gorgias

Jonas Paul Eyewear boosts CX efficiency and sales with Gorgias AI Agent

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JOONE boosts support efficiency and sales with Gorgias

July deflects 31% of tickets and works like 3 extra agents with Gorgias Automate

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Kirby Allison boosts conversions by 23% with Gorgias Automate

Kreyol Essence boosts engagement and conversions with Gorgias Convert

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Kulani Kinis saves $400k in refunds with Gorgias + Loop

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Lillie's Q boosts sales conversion and cuts resolution time with Gorgias

Love Your Melon boosts support efficiency with Gorgias

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LSKD triples email automation and cuts response times with Gorgias AI Agent

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How LTVplus Helps Brands Offer World-Class Experiences With Gorgias

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Luksusbaby achieves 66% faster first response time and 45% ticket automation with Gorgias

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Manduka boosts on-site campaign revenue with Gorgias Convert

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Marine Layer reduces resolution time by 68% with Gorgias

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Milligram boosts one-touch tickets with Gorgias

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MNML increases revenue and support efficiency with Gorgias

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Montezuma's resolves tickets 15% faster and saves 5 hours a week with Gorgias & Magento

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Nomad achieves faster first response and resolution times with Gorgias

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Obvi handles 150+ daily tickets and boosts BFCM sales with Gorgias AI Agent

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Oger Achieves 69% Faster Resolution Time with Gorgias

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Ohh Deer boosts CX and generates $12,500 per quarter with Gorgias

OLIPOP boosts customer support speed and revenue with Gorgias

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Pajar cuts support response times and automates 45% of tickets with Gorgias

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Pit Viper Achieves Faster Response Times and 4.9 CSAT with Gorgias and ShipBob

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Princess Polly boosts CX efficiency with Gorgias

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Psycho Bunny boosts ticket replies and resolution speed with Gorgias AI Agent

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RevAir cuts response times 93% and boosts revenue with Gorgias

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Roma achieves faster, more personalized online support with Gorgias

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Rumpl recoups $8,000 in return fees and boosts CSAT with Gorgias

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Shinesty Automates 60% of Tickets and Speeds Resolution with Gorgias

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Shinesty boosts social engagement and conversions with Gorgias

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Stoov achieves 10% cost savings and better CX with Gorgias

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Stylest achieves 31x ROI with Gorgias

SuitShop improves customer response time with Gorgias

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Sunski achieves faster, personalized customer support with Gorgias

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SuperATV decreases response and resolution times with Gorgias

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TalentPop expands its customer base and boosts support efficiency with Gorgias

The Girlfriend Doctor achieves 40% faster subscription responses with Gorgias and Loop

Timbuk2 achieves 96% faster responses and 35% more revenue with Gorgias

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Topicals boosts pre-sales sales and reduces returns with Gorgias Automate

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TruWood boosts ROI and cuts support costs with Gorgias

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Try The World unifies customer support and boosts agent productivity with Gorgias

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Tushy boosts revenue and reduces bounce rate with Gorgias Convert

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Uqora boosts subscription support efficiency with Gorgias

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Vape Superstore Achieves 70% Faster Response Times with Gorgias

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Veloretti cuts resolution time in half with Gorgias

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Vessel reduces response time and boosts CSAT with Gorgias AI Agent

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VUSH Boosts Conversions and Shopper Confidence with Gorgias

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Wildride automates 33% of email tickets with Gorgias AI Agent

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