Gorgias
78 Case Studies
A Gorgias Case Study
Everyday Dose partnered with Gorgias to improve support across email, live chat, Instagram and Facebook DMs, and social media comments. As the brand’s customer base grew, its team struggled to keep up with questions, feedback, and testimonials while maintaining fast, high-quality service and strong CSAT.
Using Gorgias with Siena AI, Everyday Dose automated responses and moderation with context-aware, empathetic answers that matched the brand’s tone. In just 30 days, Gorgias helped cut first-response time by 60%, reduce resolution time by 45%, and convert 30% more tickets into sales.