Gorgias
78 Case Studies
A Gorgias Case Study
Manduka, the yoga brand known for mats, props, accessories, and clothing, wanted to make its online shopping experience more personalized and educational. Using Gorgias Convert, Manduka aimed to reduce friction for shoppers, answer product questions sooner, and encourage upsells, cross-sells, and higher average order values.
Gorgias helped Manduka launch targeted on-site campaigns such as exit-intent offers, cross-sell prompts for free shipping, and product-education tips. In just five months, Gorgias Convert drove more than $70k in campaign revenue, delivered a 284.15% cumulative increase in campaign revenue, and improved conversion rates by 6.7% in A/B testing.
Jessica Botello
Customer Service Manager