Case Study: Stylest achieves 31x ROI with Gorgias

How ECOM DEPARTMENT Helped Stylest Generate 31x in ROI with Gorgias

Stylest, a fast-growing swimwear brand, partnered with Gorgias to improve visitor retention and convert more browsing shoppers into customers. Their challenge was to increase engagement, reduce bounce rate, and drive more sales without interrupting the shopping experience, especially as they worked to build loyalty for standout products like their best-selling swimwear.

Gorgias, through its Convert product and implementation by ECOM DEPARTMENT, launched 8 targeted onsite campaigns including exit-intent offers, quizzes, sizing guidance, educational content, and add-on upsells. The campaigns produced a 35.56% exit-intent conversion rate, a 17% conversion rate for the AOV campaign, and influenced up to 18% of revenue at peak, contributing 3% of total revenue over 90 days and delivering a 31x ROI.