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Airlink
Jenean Green
Head of IT
IBS Software
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air-cargo management. IBS Software also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world.
Case Studies
Showing 47 IBS Software Customer Success Stories
Building and deploying Airlink's comprehensive e-commerce platform in the public cloud
Airlink
Jenean Green
Head of IT
American Airlines Cargo with IBS iCargo Implementation
American Airlines Cargo
Jessica Tyler
President
Enhancing customer experience for American Airlines through business process risk-based test strategy
American Airlines Cargo
Jessica Tyler
President
Enabling customer-centric growth through modern airline technology
Bamboo Airways
Pierre Thach HOANG
Deputy Chief Commercial Officer
China Eastern Airlines - Customer Case Study
China Eastern Airlines
Circus Circus Las Vegas' partner in turning adversity into opportunity
Circus Circus Las Vegas
Careme Casanova-Dapra
Director of Resort Services
How Copa Airlines uses crew pairing as an operational and strategic planning tool
Copa Airlines
Implementing a Passenger Services System Remotely for EGO Airways
EGO Airways
Alessandro Cuciuc
Distribution Manager
Opening new skies for Fly Gangwon with an agile PSS migration
Fly Gangwon
Fortune 500 integrated Oil and Gas Company - Customer Case Study
Fortune 500 integrated Oil and Gas Company
HSE - Customer Case Study
HSE
Transforming Air Cargo Booking Experience for Korean Air Cargo
Korean Air Cargo
Helping Korean Air Cargo go digital with iCargo
Korean Air Cargo
Noh Sam Sug
Head of Cargo & Senior VP
HSE Process improvements in Gulf of Mexico
Large Oil and Gas Company
Large Oil and Gas Company - Customer Case Study
Large Oil and Gas Company
Large Oil and Gas Company - Customer Case Study
Large Oil and Gas Company
Achieving Data Center Independence with Public Cloud Services
Large Travel Agency
Largest Carriers Company - Customer Case Study
Largest Carriers Company
Personalising Customer Experience in Dynamic Packaging for a Leading OTA
Leading Global Online Travel Agency
Transforming the Travel Rewards Website for a Leading OTA's Partner
Leading Global Online Travel Agency
Transforming Fly-In Fly-Out (FIFO) & Accommodation Operations for a major energy company in North America
Leading Integrated Energy Company
Enabling High Velocity Test Data Using Intelligent Automation
Leading Japanese Airline Company
Digital Transformation of Airline Revenue Accounting System through an Intelligent Data Hub
Leading Japanese Airline Company
Bookings on the go with custom mobile app development
Leading Middle East Airline Company
How IBS utilised its expertise in the Travel technology space to elevate the experience for travellers by providing additional booking options from LCC and FSC players
leading Online Travel Agency
How Lufthansa Cargo is unlocking efficiencies and closer collaboration with its ground-handling partners
Lufthansa Cargo
How IBS completely overhauled the Crew Management System (CMS) IT landscape hosted on the Unisys platform, and successfully replaced the 40 year old legacy system to become the backbone of crew management within Lufthansa's IT landscape
Lufthansa Cargo
Florian Wikenhauser
Sr. Director, IT Service Factory Flight & Crew Operations
Strategic quality consulting to build a modern airfreight sales booking platform at Lufthansa Cargo
Lufthansa Cargo
Rainer Weismantel
Head - Test Management and Transition Planning & Support
How a unique testing factory model helped Lufthansa Cargo accelerate the roll-out of new systems and applications while ensuring the highest quality standards
Lufthansa Cargo
Simplifying and enabling new-gen staff travel at Oman Air with iFly Staff
Oman Air
Khalid Al Zadjali
Senior Vice President, Digital
Optimum Resource Utilization - Customer Case Study
Optimum Resource Utilization
iCargo Mobility solution transforms Qantas' cargo operations
Qantas Freight
Lisa Brock
Executive Manager
Shell - Customer Case Study
Shell
Javier Mestre
Global IT Logistics Program Manager
How a powerful web solution for Sky Assist automates end-to-end baggage recovery
Sky Assist
Luc Trentels
Managing Director
How a dynamic packaging platform transformed Skypak Tours' wholesale business and customer experience
Skypak Tours
Fujioka Yuichi
General Manager
SME Coalition - Customer Case Study
SME Coalition
South African Airways - Customer Case Study
South African Airways
South African Airways - Customer Case Study
South African Airways
Paula De Sousa
HOD – IT Passenger Services Solutions
Star Alliance - Customer Case Study
Star Alliance
How SunExpress improved revenue generation opportunities and boosted yield by deploying a unified seat only and tour operator allotment PSS platform
Sunexpress
Personalised Member Portal for SunExpress Loyalty Program
Sunexpress
Kerstin Lomb
Chief Marketing Officer
iLoyal - Customer Case Study
Trans-European Rail services
Helping Treasure Island reach untapped market with custom website & automated sourcing
Treasure Island – TI Hotel & Casino
Enabling continuous digital transformation at TUI Group through collaborative technology partnership
TUI Group
Lena Klass
Head of IT Group Airline Operations
Helping Vanilla Air To launch business operations & implement Low Cost Carrier best practices
Vanilla Air
Technology upgrade for a cruise line to achieve 90% reduction in business critical response time
World’s Leading Cruise Lines
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