IBS Software B2B Case Studies & Customer Successes

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel & air-cargo management. IBS Software also runs a real-time B2B and B2C distribution platform providing hotel room inventory, rates, and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world.

Airlink achieves scalable, secure cloud e-commerce with IBS Software

Airlink

Jenean Green

Head of IT

Airlink achieves seamless message exchange and faster time-to-market with IBS Software's Enterprise Integration Platform

Airlink

Jenean Green

Head of IT

American Airlines Cargo achieves a single integrated digital cargo platform with IBS Software iCargo

American Airlines Cargo

Jessica Tyler

President

American Airlines Cargo achieves a seamless, risk-free migration and faster go-live with IBS Software

American Airlines Cargo

Jessica Tyler

President

Bamboo Airways achieves 1M+ passengers in 6 months with IBS Software (iFly RES & iLoyal)

Bamboo Airways

Pierre Thach HOANG

Deputy Chief Commercial Officer

China Eastern Airlines achieves seamless 32M-member loyalty merger and SkyTeam compliance with IBS Software's iFly Loyalty

China Eastern Airlines

Circus Circus Las Vegas achieves a rapid booking-engine cutover and increased direct bookings with IBS Software

Circus Circus Las Vegas

Careme Casanova-Dapra

Director of Resort Services

Copa Airlines achieves cost-efficient, on-time operations with IBS Software's AD OPT crew pairing solution

Copa Airlines

EGO Airways achieves rapid remote PSS deployment and 7‑week go‑live with IBS Software’s iFly RES

EGO Airways

Alessandro Cuciuc

Distribution Manager

Fly Gangwon achieves rapid PSS migration and operational agility with IBS Software's iFly RES

Fly Gangwon

Fortune 500 Integrated Oil and Gas Company achieves significant logistics cost savings and 15% improved resource utilization with IBS Software iLogistics

Fortune 500 integrated Oil and Gas Company

HSE achieves improved offshore safety and compliance with IBS Software iLogistics

HSE

Korean Air Cargo achieves streamlined digital booking, faster sales cycles and global reach with IBS Software

Korean Air Cargo

Korean Air Cargo achieves rapid digital transformation and integrated cargo operations with IBS Software's iCargo

Korean Air Cargo

Noh Sam Sug

Head of Cargo & Senior VP

Large Oil and Gas Company achieves enhanced HSE compliance and offshore travel safety with IBS Software's iLogistics

Large Oil and Gas Company

Large Oil and Gas Company achieves operational excellence through real-time end-to-end logistics visibility with IBS Software's iLogistics

Large Oil and Gas Company

Large Oil and Gas Company achieves optimized resource utilization and 300% reduction in invoice reconciliation time with IBS Software iLogistics

Large Oil and Gas Company

Large Japanese Travel Agency achieves data‑center independence and scalable, cost‑efficient operations with IBS Software (AWS migration)

Large Travel Agency

Largest Carriers Company achieves 25% cost savings and automated staff travel with IBS Software iFly Staff

Largest Carriers Company

Leading Global Online Travel Agency achieves a world-class travel rewards website and 100% inventory expansion with IBS Software

Leading Global Online Travel Agency

Leading Global Online Travel Agency achieves personalised dynamic packaging and 15% business growth with IBS Software

Leading Global Online Travel Agency

Leading Integrated Energy Company achieves streamlined FIFO, accommodation and travel logistics with IBS Software iLogistics

Leading Integrated Energy Company

Leading Japanese Airline Company achieves real-time, unified revenue accounting with IBS Software's Intelligent Data Hub

Leading Japanese Airline Company

Leading Japanese Airline Company achieves high-velocity test data generation and 70% reduced testing effort with IBS Software

Leading Japanese Airline Company

Leading Middle East Airline Company achieves seamless on-the-go mobile bookings and enhanced passenger engagement with IBS Software

Leading Middle East Airline Company

Leading Asia-Pacific Online Travel Agency achieves 150% increase in LCC bookings and rapid global expansion with IBS Software

leading Online Travel Agency

Lufthansa Cargo achieves real-time visibility and streamlined ground-handling with IBS Software's iPartner Handling

Lufthansa Cargo

Lufthansa Cargo achieves modern, scalable crew operations with IBS Software

Lufthansa Cargo

Florian Wikenhauser

Sr. Director, IT Service Factory Flight & Crew Operations

Lufthansa Cargo achieves faster time-to-market and higher-quality airfreight booking platform with IBS Software

Lufthansa Cargo

Rainer Weismantel

Head - Test Management and Transition Planning & Support

Lufthansa Cargo achieves accelerated roll-outs and high-quality, risk-free deployments with IBS Software

Lufthansa Cargo

How MSC Air Cargo went from start-up to double-digit growth with iCargo

MSC Air Cargo

Joern Roehl

Head of Products, Quality

Oman Air achieves 50% reduction in staff travel lead time with IBS Software's iFly Staff

Oman Air

Khalid Al Zadjali

Senior Vice President, Digital

Optimum Resource Utilization achieves 15% higher flight seat utilization and 300% faster invoice reconciliation with IBS Software iLogistics

Optimum Resource Utilization

Qantas Freight achieves faster deliveries and higher customer satisfaction with IBS Software's iCargo Mobility solution

Qantas Freight

Lisa Brock

Executive Manager

Shell achieves 100% regulatory compliance, $12M annual savings and streamlined travel workflow with IBS Software's iLogistics

Shell

Javier Mestre

Global IT Logistics Program Manager

Sky Assist reduces lost-luggage processing from 5+ minutes to under 10 seconds with IBS Software's Auto DR-Delivery

Sky Assist

Luc Trentels

Managing Director

Skypak Tours achieves higher bookings and a modernized customer experience with IBS Software's dynamic packaging platform

Skypak Tours

Fujioka Yuichi

General Manager

SME Coalition achieves fast partner onboarding and lower TCO with IBS Software's iFly Loyalty platform

SME Coalition

Transforming Solaseed Air's Loyalty Program with iLoyal

Solaseed Air

South African Airways achieves a profit centre for Voyager with IBS Software's iFly Loyalty

South African Airways

South African Airways achieves consolidated loyalty programs and streamlined operations with IBS Software's iFly Loyalty

South African Airways

Paula De Sousa

HOD – IT Passenger Services Solutions

Star Alliance member airline achieves on-time alliance entry and seamless loyalty integration with IBS Software's iFly Loyalty

Star Alliance

SunExpress achieves rapid, cost-efficient launch of a personalised loyalty member portal with IBS Software's iFly Loyalty

Sunexpress

Kerstin Lomb

Chief Marketing Officer

SunExpress achieves record revenue growth and streamlined inventory management with IBS Software (iFly RES)

Sunexpress

Trans-European Rail services achieves unified, scalable loyalty programs with IBS Software (iLoyal)

Trans-European Rail services

Treasure Island – TI Hotel & Casino achieves automated small-group bookings and captures an untapped market with IBS Software

Treasure Island – TI Hotel & Casino

TUI Group achieves continuous digital transformation and streamlined, automated operations with IBS Software

TUI Group

Lena Klass

Head of IT Group Airline Operations

Vanilla Air achieves rapid launch and LCC best-practices with IBS Software's iFly Res

Vanilla Air

World’s Leading Cruise Lines achieves 90% reduction in business-critical response time with IBS Software

World’s Leading Cruise Lines

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