Case Study: Leading Japanese Airline Company achieves real-time, unified revenue accounting with IBS Software's Intelligent Data Hub

Digital Transformation of Airline Revenue Accounting System through an Intelligent Data Hub

Leading Japanese Airline Company sought to replace its legacy revenue accounting application because it lacked real-time accounting, had weak reporting, rising operational costs and was near end-of-life; disparate transactional systems and incompatible data formats made migration and system interoperability a major challenge. IBS Software was engaged to deliver a modern revenue accounting platform supported by an intelligent systems integration hub (data hub) to normalize, validate and route data across internal and partner systems.

IBS Software built and deployed the systems integration/intelligent data hub to connect ticketing and partner systems with the new revenue accounting platform, processing nearly 100,000 complex messages annually and unifying domestic and international revenue accounting. The solution produced measurable results: approximately 10% improvement in reported revenue accuracy, 100% timeliness month‑on‑month for revenue accounting activities, a 10% reduction in manual effort and about 15% faster report generation, along with real‑time reporting and faster speed‑to‑market for new capabilities.