Case Study: Leading Japanese Airline Company achieves high-velocity test data generation and 70% reduced testing effort with IBS Software

Enabling High Velocity Test Data Using Intelligent Automation

Leading Japanese Airline Company, a decades‑old carrier serving over 40 million passengers with a fleet of 230+ aircraft, needed to migrate its legacy passenger service system (PSS) to a third‑party PSS ahead of a predicted traffic surge. The migration required huge volumes of realistic test and training data, stable test environments, and deep airline domain expertise—needs that made manual test data creation impractical—so the customer engaged IBS Software as its quality‑assurance partner to provide intelligent automation and PSS testing services.

IBS Software implemented automated test data generation, automated test suites and environment‑health monitoring, and a blended on‑site/offshore QA delivery model to validate the full migration. IBS generated over 6.5 million PNRs for testing/training, cut testing effort by 70%, reduced testing costs by 25%, and enabled the Leading Japanese Airline Company to successfully roll out the new PSS with faster time‑to‑market and a trained operations workforce.