Case Study: Airlink achieves scalable, secure cloud e-commerce with IBS Software

Building and deploying Airlink's comprehensive e-commerce platform in the public cloud

Airlink, a South African private airline serving more than 1.5 million passengers and operating over 60,000 flight schedules, needed to break free from restrictive franchise systems and urgently modernize its retail and digital capabilities. To compete effectively and support expected high-volume online bookings, Airlink required a secure, resilient and scalable e‑commerce platform with integrated payments, fraud protection and reliable operations—so it engaged IBS Software to guide its digital transformation and build a cloud-native e‑commerce solution.

IBS Software built and deployed a fully integrated e‑commerce platform on the Amazon Web Services (AWS) public cloud, integrating with Airlink’s booking engine and third‑party systems and implementing best‑practice payment, risk and security controls. As a result, Airlink gained on‑demand scalability during peak traffic, avoided substantial upfront and ongoing infrastructure costs, achieved higher availability and resilience to reduce revenue‑impacting downtime, and realized a quicker return on investment thanks to the turnkey digital ecosystem delivered by IBS Software.

Airlink

Jenean Green

Head of IT