Hotjar B2B Case Studies & Customer Successes

Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.

Audiense restores signup conversions and improves UX with Hotjar

Audiense

Juan Fernandez

Head of Product

Bannersnack achieves 25% more sign-ups and 12% higher feature usage with Hotjar

Bannersnack

Gabriela Popa

Content Marketing Specialist

Boundless increases conversions with Hotjar

Boundless

Andy Came

Head of Digital Product

Brand24 boosts conversions by 300% with Hotjar

Brand24

Mike Sadowski

Founder and CEO

CadoMaestro boosts customer confidence and website conversions with Hotjar

CadoMaestro

Nicolas Grousson

SEO Manager

Canyon achieves customer-centric growth with Hotjar

Canyon

Sarah Wilson-Reissmann

Team Lead, UX Design

CCV Shop boosts conversion rates and improves its platform for 17,000 merchants with Hotjar

CCV

Gregor Doornbosch

UX Designer

ClassHero reverses a 48% drop in conversions with Hotjar

ClassHero

John Gilmore

Sales Operations Manager

ClickMechanic achieves 60% revenue increase and conversion uplift with Hotjar

ClickMechanic

Simon Tinsley

Growth Manager

Conversion Rate Experts achieves faster client growth with Hotjar

Conversion Rate Experts

Martin Stone

Head of Research

Credo achieves 2.2X revenue growth with Hotjar

Credo

Robert Deans

Founder and CRO Consultant

DashThis achieves a 140% increase in customer satisfaction and a 50% lift in onboarding completion with Hotjar

DashThis

Astrid

Lead UX Developer

Directive Consulting grows its agency and wins more clients with Hotjar

Directive Consulting

Garrett Mehrguth

President and Founder

Ecommerce Warriors boosts conversions and recovers lost sales with Hotjar

eCommerce Warriors

Jeff Bronson

Business Analyst

How Electric Eye uses Hotjar to drive customer-centric optimizations for ecommerce businesses

Electric Eye Agency

Chase Clymer

Co-founder

eShopWorld achieves real-time shopper insights and higher conversions with Hotjar

eShopWorld

Noelle Smith

Conversion Analyst

Every.org increases donations by 29.5% with Hotjar

Every.org

Dave Sharp

Senior Product Designer

Exclusive Concepts achieves higher ecommerce conversions with Hotjar

Exclusive Concepts

Greg Thibault

Senior Organic Search and Conversion Manager

Gogoprint achieves deeper user behavior insights and lower website drop-off with Hotjar

Gogoprint

Piriya Kantong

Senior Online Marketing Analyst

HeyOrca achieves improved UX, fixes elusive bugs, and boosts NPS to 54 with Hotjar

HeyOrca

Jacob Pitcher

Customer Experience

HubSpot Academy achieves 10% signup uplift with Hotjar Polls

HubSpot Academy

Eric Peters

Senior Growth Marketer

Hussle spots revenue-damaging bugs and improves user feedback with Hotjar

Hussle

Luke Calton

Product Lead

Inbound.org grows community from 80K to over 150K members with Hotjar

Inbound.org

Sam Mallikarjunan

Principal Marketing Strategist

Intelliquip achieves seamless onboarding for 10,000 users with Hotjar

Intelliquip

Jon Kern

Manager Strategic Products

LearnWorlds boosts conversions with Hotjar

LearnWorlds

George Palaigeorgiou

Co-founder and Chief Product Officer

Marlin achieves faster bug fixes, deeper user empathy, and stronger sales messaging with Hotjar

Marlin

Stephen Ippolito

Product Manager

Matalan achieves +400% ROI in 9 months and boosts checkout conversions with Hotjar

Matalan

Karl Rowlands

UX Manager

Materials Market triples conversions with Hotjar

Materials Market

Andrew Haehn

Operations Director

Mizzen+Main achieves a 39% increase in add-to-carts with Hotjar

Mizzen+Main

Amanda Vilay Oliveri

Product Manager

NerdCow achieves 300% more conversions with Hotjar

NerdCow

Tomasz

Owner

Netguru achieves 50% bounce-rate reduction and major traffic growth with Hotjar

Netguru

Piotr Śliwa

Senior UX Designer

Razorpay raises dashboard satisfaction from 6.2 to 8.7 and accelerates UX insights with Hotjar

Razorpay

Saurabh Soni

Product Designer

re:member increases affiliate referral conversions by 43% with Hotjar

re:member

Steffen Quistgaard

Senior Marketing Specialist

Ryanair achieves clearer customer feedback and product-performance tracking with Hotjar

Ryanair

Anna Zajac

User Experience Research

How s360 uses Hotjar to help clients upskill, experiment, and increase conversions

S360

Klaus Wrensted Jensen

Head of UX and CRO

Spotahome achieves better UX insights and faster bug fixes with Hotjar

Spotahome

Sara Parcero

Customer Knowledge Manager

Stream Creative achieves over $120,000 in new revenue with Hotjar

Stream Creative

Steve James

Co-Founder

StudentCrowd achieves 55% conversion increase in 2 hours with Hotjar

StudentCrowd

Paul Humphreys

COO & Founder

Taskworld achieves 40% increase in sign-up conversions with Hotjar

Taskworld

Shiv Sharma

Head of Content

TechSmith achieves rapid customer insights to build better products with Hotjar

TechSmith

Conan Heiselt

UX Designer

The Good achieves a 132.7% revenue increase for Swiss Gear with Hotjar

The Good

Maggie Paveza

CRO Strategist

Time4Sleep achieves 63% increase in mobile conversions with Hotjar

Time4Sleep

TomTom boosts email CTR 491% and landing-page conversions 49% with Hotjar

TomTom

Dave Powell

E-commerce Conversion Manager

Totally Promotional achieves triple pen sales and data-driven UX improvements with Hotjar

Totally Promotional

Rachel Stephens

SEO & Customer Behavior Analyst

Trampoline Plezier achieves an 11% increase in conversions with Hotjar

Trampoline Plezier

Hans van Leersum

CEO

Trellis improves ecommerce website performance with Hotjar

Trellis

Marcus Ohanesian

Partner Manager

Turum-burum achieves a 55% conversion increase with Hotjar

Turum-burum

Denis Studennikov

Head of UX/UI

Unbounce achieves higher sign-up conversions and uncovers UX issues with Hotjar

Unbounce

Brian Holt

UI Developer

UX studio achieves faster, more precise participant recruitment with Hotjar Engage

UX studio

Barbara Bicskei

Studio Lead

Vimcar achieves 24% more leads and 2.5x more traffic with Hotjar

Vimcar

Anna Grunanger

Head of Acquisition

Wyldsson achieves a 30% increase in online sales with Hotjar

Wyldsson

Dave McGeady

CEO

Yatter achieves a 42% conversion increase with Hotjar

Yatter

Gavin Bell

Founder

Zenprint reduces page drop-off by 7 percentage points and boosts conversions with Hotjar

Zenprint

Piriya Kantong

Senior Online Marketing Analyst

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