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Visit WebsiteHow Adore Beauty Uses An Integrated Loyalty Program to Drive Contextual, Cross-Channel Experiences
Adore Beauty
Miranda Bliss
Senior Loyalty and Retention Manager
Emarsys
SAP Emarsys Customer Engagement is the only omnichannel marketing platform built to accelerate business outcomes. Their software enables truly personalized, one-to-one interactions between marketers and customers across all channels — building loyalty, enriching the customer journey, and increasing revenue. Their AI-enabled marketing platform offers an intuitive, easy-to-use solution for marketers, enabling companies to scale marketing decisions and actions far beyond human capabilities.
Case Studies
Showing 54 Emarsys Customer Success Stories
The Power of Personalization Increased Revenue for Russian E-Tailer
Babadu
Irina Gorbunova
Marketing Manager
How Language Learning App Babbel Personalizes the Mobile User Experience
Babbel
Nina Pollex
Director of CRM
How Beauty Pie Connects Data to Deliver Next-Level Email Experiences
Beauty Pie
Chloe Pepper
Senior Email & CRM Manager
Frictionless user experiences led to gains in productivity
Betclic Group
Jean-Baptiste Chapelleaubos
Customer Engagement Solutions Manager
Increasing active customers through automation and personalization
big big shop
Erica Lau
Marketing Director
Redefining Advertising with Crm Data Enabling Engagement Beyond the Inbox
BrandAlley
Alexandra Simion
Digital Marketing Manager
How Implementation Proves That You Picked the Right Partners
Char-Broil
Paige Farrow
Senior Director of Marketing
Sport Fashion Retailer Improves Email Revenue 105%
City Beach
Michael Doyle
Head of Marketing
Connecting the Online-to-Offline Experience and Driving Long-Term Growth with Loyalty
City Beach
Cristel Gonzales
Digital Marketing Manager
AI accelerated revenue growth by $250K in 90 days
City Beach
Mike Cheng
Head of Digital
Integrated loyalty leads to 12.7% higher average order value from members
Contorion
Florian Menge
Senior CRM Manager
Better Customer Experiences Lead to 60% Revenue Growth
Cosabella
Courtney Connell
Marketing Director
How DJI Captures Global Audience with Enhanced Customer Retention at Scale
DJI
Transforming Subscriptions Using Personalization & Smart Onboarding
Easons
James McCahey
Digital Marketing Manager
Automating Critical Customer Lifecycle Stages to Convert Leads to Customers
Easyparapharmacie
Mélanie Troaino
Marketing Director
Evolution Slimming 270% Return on Investment in 8 Weeks
Evolution Slimming
Russell Nicholls
Ecommerce Director
Ai-Driven Discount Personalization Disruptive Incentive Strategies
Evolution Slimming
Russell Nicholls
Ecommerce Director
How Extreme Digital Transformed Omnichannel Customer Experience to Drive Revenue
Extreme Digital
Szilvia Szarka
Marketing Director
How FC Bayern Is Scoring With Fan Experiences
FC Bayern München
Michael Fichtner
Chief Information Officer
How Feel Good Contacts Drives Revenue with Omnichannel Experiences
Feel Good Contacts
Nimesh Shah
Marketing Director
How Gibson Drives Engagement by Rocking Omnichannel
Gibson
Josh Ehren
Global Head of Direct to Consumer
Global Shop Direct Drives up Cross-Sell Revenue 20%
Global Shop Direct
Jamie Dow
Managing Director
How GolfOnline Used Customer Personas to Build Post-Purchase Automation Programs
GolfOnline
Rumit Patani
Marketing Director
How Happy Socks Uses Personalization and Automation to Scale Across Regions and Channels
Happy Socks
Carl-Johan Claesson
Senior CRM Consultant
380% Lead Conversion Growth Through Data Science and Machine Learning
Japan Centre
Svetlana Novichkova
Head of E-commerce
How Lancaster maximized its online business
Lancaster
Predictive Recommendations Improve Engagement by 20%
Lesara
Robin Muller
CTO
Increased online revenue by 15% within 6 months of implementing Emarsys
Love, Bonito
Isabella Zhou
Head of Growth
Strategic Engagement Automation with Smart Optimization
Luisaviaroma
Marco Ritratti
Email Marketing Manager
How Automation and Predictive Analytics Engage Customers Who Spend the Most
Marine Deals
Graham Dekker
Managing Director
Targeting Customers by Lifecycle Yields Nike Hong Kong Growth in Engagement
Nike
Jade Lau
Digital Commerce Senior Manager
How Nike Hong Kong is Delivering Relevant 1:1 Customer Engagements to Accelerate Revenue
Nike
Isaac Lai
Assistant Manager, Marketing Science
Within Six Months, Nourished Life Generated 50% of Email Revenue from Automation
Nourished Life
Lani Barmakov
E-commerce Director
Driving Engagement and Conversion With AI-driven insights
Outnorth
Henrik Wilnersson
Online Marketing Manager
Predictive recommendations Transform customer Engagement
Party Delights
Ben Thomas
Digital Manager
How Pizza Hut Drives Customer Loyalty Through Unique Data-Driven Journeys
Pizza Hut
Catriona Woodward
Head of Digital Marketing
Personalization with Open Time Content Adding That Dynamic Touch to Engage Customers with Your Brand
posterXXL
Martin Berky
CRM Team Manager
How Puma EU Achieved 5X Revenue Growth by Delivering Relevant Personalization
PUMA
David Witts
CRM Manager
Pure-Play E-Tailer Boosts Customer Engagement with AI
Pure Play Company
Pure-Play E-tailer - Customer Case Study
Pure-Play E-tailer
Improved Customer Experience Through Increased Personalization Targeted Email Campaigns and Tracking Web Behavior
Replacements, Ltd.
Linh Calhoun
Chief Marketing Officer
The Ultimate Mobile Journey Pairing Real-Time Fitness Events with Execution
Runtastic
Mario Aichlseder
VP of Growth
Leveraging Conversational Marketing to Increase Email Attributed Web Sales
Sally Beauty Europe
Scott Jonsmyth-Clarke
Group CRM & Digital Communications Manager
Automated their customer engagement while migrating to Shopify Plus within 2 months
Shape Republic
Arne Lorenzen
E-Commerce Manager
Hyper-Targeted Smart Ads That Deliver CRM-Boosted Retention Reach and Conversions
Sheridyn Swim
Ilan Peretz
CEO
Leading Beauty Brand Gets Closer to Customers with Personalization Using Ai Marketing for Optimal Segmentation
Shiseido Hong Kong
Morgan Tan
President
Powering Superpharmacy Creating Scalable Personalized Interactions
Superpharmacy
Christian Todd
General Manager
Lifecycle marketing with Smarter customer Intelligence
Surfdome
Jon Lane
COO
The Entertainer 23455% ROI from Automated Email Campaigns
The Entertainer
Donna Benton
Founder and CEO
Total Tools Unifies Data to Drive Omnichannel Experiences That Boost Loyalty
Total Tools
Elisse Jones
Group Head of Loyalty
Toys “R” Us Up to 45% Increased Conversion Rate Using Automated Campaigns
Toys“R”Us
Todd McElmurray
European e-Commerce Marketing Director
Zoomalia increased active customers revenue by +94% using AI
Zoomalia
Laurent Primaux
Chief Technology Officer
e-Commerce Supermarket Ztore’s Email Revenue Soars 600%
Ztore
Silver Wong
Head of Product and Marketing
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