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Visit WebsiteAcun Medya Opts for One Complete Enterprise Service Management Platform for the Whole Company
Acun Medya
Eda Takbak Şahin
PMO and Process Improvement Director
4me
4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. It allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels. 4me also offers, by far, the fastest global response times and the most user-friendly interface.
Case Studies
Showing 52 4me Customer Success Stories
Addiko Bank Switches to 4me to Be More Efficient and Agile
Addiko Bank
Branka Jukić
Senior ITSM and IT Controlling Specialist
APA-IT - Customer Case Study
APA-IT
Thomas Fruhstuck
Head of Strategy and Operation
Ategris - Customer Case Study
Ategris
Pierre Olthoff
Teamlead Service Desk
Attero - Customer Case Study
Attero
Marcel de Man
IT Manager
AZL - Customer Case Study
AZL
Maurice Dassen
Quality Manager
Cabka Successfully Invests in More IT Efficiency, Teamwork and a Self-Service Approach
Cabka
Mohammed El-Khatib
IT Project Manager
Insurance group Credendo was looking for a more flexible service management solution and chose 4me to help it achieve operational excellence and to increase customer satisfaction
Credendo
Jon Holvoet
IT Operations Manager
Daikin - Customer Case Study
Daikin
Geert Monserez
Department manager IT Center EMEA
Deloitte - Customer Case Study
Deloitte
Jean-Marie Van Cutsem
Security Manager, CISO
Easi Selects 4me to Optimize the Customer Service Experience
Easi
Johan Jakus
Business Unit Manager & Partner
Egmont wanted a responsive and speedy cloud-based service management solution to replace a poorly performing on-premises one
Egmont
Sys Mindedahl
Egmont
ESAS - Customer Case Study
ESAS
Tom Van der Aa
Remote Services and Internal IT Manager
Fiskars Group Switched to 4me to Transform Its Service Management Processes
Fiskars
Mike Rossi
Senior IT Manager Service Management
Glenfis chose 4me for its modern, cloud-based service management and SIAM capabilities
Glenfis
Martin Andenmatten
Managing Director
Optical Retailer Hans Anders Required a Flexible Enterprise Solution to Manage Services for Hundreds of Stores in Northern Europe
Hans Anders
Sanne Oosterhoff
Group Operations Director
Belgian Government ICT Shared Services switched from CA Service Desk Manager to 4me for improved SLA tracking and increased collaboration
ICT Shared Services
Yves Vander Auwera
Director
JMA Wireless - Customer Case Study
JMA Wireless
Matteo Balducci
JMA Wireless
KKH Delitzsch Selects 4me to Transform Its Service Delivery
KKH Delitzsch
Michael Kaul
IT Manager
Leyrer + Graf - Customer Case Study
Leyrer + Graf
Christoph Manhart
Team Lead for Support
MED-EL chose 4me to improve the speed and quality of its IT service
MED-EL
Tobias Kilga
Head of IT
MHTH Chose 4me to Centralize IT Services for 6 Different Power Plants
MHTH
Norbert Skakala
Chief Information Officer
NAFTA Unifies IT Services on One Future-Proof Platform
NAFTA
Ivan Mazáň
Head of IT
Optinet replaced its Remedy implementation with 4me® in under 3 months to enable Service Integration and Management
Optinet
Alexander Pollard
Senior Project Manager
How a Belgian MSP Uses Digital Transformation to Preserve Its Edge
Ordina
Jo Geeraerts
Business Unit Manager BPS
OverTheWeb - Customer Case Study
OverTheWeb
Pieter van der Meulen
owner
perinova Chose 4me to Optimize Service Performance
perinova
Stefan Wagner
CEO and Head of Consulting
Pick n Pay Transforms IT Services With 4me’s Complete Enterprise Service Management Platform
Pick n Pay
Marius Wiese
IT Manager
The Province of Antwerp Switched to 4me to Increase Service Quality and Efficiency
Province of Antwerp
Karel Scheerlinck
Team Leader IT Operations
The Province of East Flanders Chose 4me to Provide One Single Service Platform for All
Province of East Flanders
Paul Fostier
IT Director
Raet wanted to replace its aging ITSM solution and chose 4me as its new service management platform to improve customer satisfaction
Raet
Frans van Oudheusden
Customer Service Center Manager
Restauratiefonds - Customer Case Study
Restauratiefonds
Barbara Blom
IT Lead Nationaal
Rossmann Selects 4me to Transform Its Service Delivery
Rossmann
Adam Modrzejewski
Head of IT Operations
Savaco - Customer Case Study
Savaco
Louis Sabbe
Business Development Manager
4me Provides SCALE IT with Complete Visibility and Control of Service Cost and Quality
SCALE IT
Nico Dreef
Chief Executive Officer
Service-Centric 4me Perfectly Matches Serviceplan’s Service Philosophy
Serviceplan Group
Manuel Miseré
Head of IT (Client Services & ITSM)
Sistemaš - Customer Case Study
Sistemaš
Aleksandar Malešević
IT Director
A Superfast ITSM Implementation Exceeding the Customer’s High Expectations
Sovereign Speed
Alexander Kress
IT Director
SSP Group - Customer Case Study
SSP Group
Nick Earp
Head of Global IT Operations
TAL Group Switched to 4me to Drive Process Harmonization Across Europe
TAL Group
Bernd Muetzelfeldt
Chief Information and Communication Technology Officer
Culina Group, the Logistics Experts Delivering Service Management Excellence with 4me
The Culina Group
Nathan Podmore
Group IT Director
TTTech Auto Switched to 4me to Harmonize Its Tool Landscape
TTTech Auto Group
Ferdinand Schluderman
Group Transformation Manager
TWC - Customer Case Study
TWC
Frank Lodewijks
Managing Director
Hasselt University Switched to 4me to Professionalize Its Service Management Organization
UHasselt University
Filip Reyns
ICT Manager
Swiss University Chose 4me to Provide One Complete Platform to Meet all its IT Service Needs
USI
Ivano Di Remigio
Coordinator
va-Q-tec IT chose 4me to be the best service organization they could be
va-Q-tec
Thomas Grosser
Head of IT Services
Vandewiele - Customer Case Study
Vandewiele
Laurent Evrard
Vandewiele
Vitality Switched to 4me to Increase Service Agility and Optimize Customer Experience
Vitality
Dave Kelsall
SIAM Lead
WESTPOLE Selects 4me To Take Their Service Management to the Next Level
WESTPOLE Benelux
Raffaella Ciampini
Quality Assurance Specialist
WWZ Switched to 4me to Increase Service Quality and Efficiency
WWZ
Stefan Willi
CTO IT
Zentis Reaps the Fruit of a Successful Switch to 4me’s Enterprise Service Management Platform
Zentis
Udo Hanke
Head of Architecture and Services
4me’s easy-to-use service management solution provides ZFV with complete visibility and control over their services
ZFV
Gérard Korda
Head of IT Operations
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