Sensus B2B Case Studies & Customer Successes

Sensus, a Xylem brand, helps a wide range of public service providers – from utilities to cities to industrial complexes and campuses – do more with their infrastructure to improve quality of life in their communities. They enable their customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. They partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services.

Case Studies

Showing 45 Sensus Customer Success Stories

Alabama Power speeds storm restoration with Sensus FlexNet AMI integration

Alabama Power

Derl Rhodes

AMI Network Operations and Translation Team Leader

Benton PUD improves customer service and outage response with Sensus FlexNet AMI

Benton PUD

Steve Hunter

Operations Director

Berkeley County Water & Sanitation improves meter data insight and future planning with Sensus FlexNet and Logic MDM

Berkeley County Water & Sanitation

Terry Hughes

Water Distribution Superintendent

Borough of Monaca saves water and cuts costs with Sensus smart water network

Borough of Monaca

Mario Leone Jr.

Borough Manager

Chesterfield County Rural Water Co. conserves water and cuts costs with Sensus FlexNet

Chesterfield County Rural Water Co.

Charlie Gray

Chief Executive Officer

City of Cedar Park improves water customer communication and leak detection with Sensus

City of Cedar Park

Nanette McCartan

Utility Programs Manager

City of Dallas captures more billable water with Sensus iPERL meters

City of Dallas

Amber Whisner

Billing Clerk

City of Evans achieves 94% fewer estimated meter reads with Sensus smart water network

City of Evans

Joni Crist

Utility Billing Specialist

City of Fairmont reduces water loss and improves billing accuracy with Sensus AMI

City of Fairmont

Mark Moore

Utility Controller

Eastern Municipal Water District improves water efficiency and remote meter management with Sensus smart utility network

City of Fountain Valley

Mark Sprague

Utilities Manager

City of Medicine Hat Electric reduces truck rolls and improves customer service with Sensus AMI

City of Medicine Hat Electric

Barry Diakow

Electric Metering Foreman

City of Redwood City saves 80 million gallons with Sensus FlexNet AMI

City of Redwood City

Justin Ezell

Water Superintendent

City of Troy improves billing accuracy and customer relationships with Sensus AMI Solution

City of Troy

Danny Lee

AMI Coordinator

Cobb EMC improves street lighting service and public safety with Sensus VantagePoint Lighting Control

Cobb EMC

Bhaji Dhillon

Director of System Quality and Planning

Comanche Electric Cooperative improves operations with Sensus next-generation AMI

Comanche Electric Cooperative

Chad Foreman

Director of IT

Darmstadt achieves smarter, more efficient water management with Sensus iPERL

Darmstadt

Martin Grüger

Darmstadt

Pinetop Water achieves efficient remote meter reading and leak detection with Sensus smart water network

Dickson Electric System

Dickson Electric System reduces power outage response time with Sensus AMI

Dickson Electric System

Darrell Gillespie

General Manager

The Market Town of Dießen Relies on Economical, Ecological and Future-Proof iPERL Metering Solution from Sensus

Dießen Water Utility

Michael Deininger

Technical Director

Eagle Mountain City streamlines meter reading and prepares for AMI with Sensus FlexNet EasyLink

Eagle Mountain City

Mack Straw

Public Utilities Manager

Eastern Municipal Water District improves meter read accuracy and conserves water with Sensus FlexNet

Eastern Municipal Water District

David Gayneaux

Manager, Meter Services

Easton Suburban Water Authority saves $85,000 a year with Sensus SaaS

Easton Suburban Water Authority

Tim Ryan

Technology Manager

ENTEGA achieves smarter, more cost-efficient water management with Sensus iPERL

ENTEGA

Martin Grüger

ENTEGA

Etowah Water & Sewer Authority achieves better customer service, conservation, and cash flow with Sensus smart water network

Etowah Water & Sewer Authority

Brooke Anderson

General Manager

Garden City, Kansas improves billing accuracy and customer service with Sensus smart grid technology

Garden City, Kansas

Hancock Wood Electric Cooperative improves reliability and outage response with Sensus DA and AMI solutions

Hancock Wood Electric Cooperative

Ryan Goolsby

Senior Engineer

Kansas City Power and Light Implements Distribution Automation (DA) Technology

Kansas City Power and Light Company

Kennebec Water District achieves wireless, lead-free meter reading efficiency with Sensus AMI and iPERL meters

Kennebec Water District

Jeff LaCasse

General Manager

a large gas utility company avoids a $47,000 overcharge with Sensus Auto-Adjust™ meters

Large Gas Utility Company

Little Egg Harbor Municipal Utilities Authority builds customer trust and improves leak detection with Sensus FlexNet

Little Egg Harbor Municipal Utilities Authority

Earl Sutton

Executive Director

Loudoun Water achieves more efficient water management with Sensus AMI

Loudoun Water

Michael Rowe

Customer Relations Report Technician

Mount Pleasant Waterworks achieves 100% meter read success with Sensus AMI

Mount Pleasant Waterworks

Nicole Bates

Customer Services Manager

Nashville Metro Water Services improves meter reads and leak detection with Sensus smart water network

Nashville Metro Water Services

Gary Ragland

Customer Service Assistant Manager of Field Activities

NV Energy improves grid reliability and saves $1.75 million annually with Sensus FlexNet and AutomationControl

NV Energy

Dan Zaccagnino

Senior Engineer

Park City extends water monitoring and reduces water loss with Sensus Smart Gateway

Park City

Jason Christensen

Water Resources Manager

Pinetop Water achieves efficient remote water management with Sensus smart water network

Pinetop Water

Carol Benson

Office Manager

Thames Water reduces water usage by 13% with Sensus FlexNet smart water solution

Thames Water

Mark Cooper

Head of Metering

The Energy Cooperative improves gas metering efficiency with Sensus Sonix ultrasonic meters

The Energy Cooperative

Dave Detty

Gas Utility Manager

Town of Cortlandville achieves reliable clean water management with Sensus smart water network

Town of Cortlandville

Peter Alteri Jr

Chief Water Operator

Town of Shelburne achieves smarter water management with Sensus AquaSense

Town of Shelburne

Vitens achieves 100% meter read success with Sensus FlexNet

Vitens

Rik Thijssen

Manager, Business Development

Vitens boosts water-use awareness and cuts peak consumption with Sensus smart metering and gaming

Vitens

Wake Electric improves system efficiency and member service with Sensus data-driven solutions

Wake Electric

Don Bowman

Manager of Engineering

Washington Municipal Utilities improves billing accuracy and customer service with Sensus AMI

Washington Municipal Utilities

Anita Ash

Utility Office Manager

Weber Basin Water Conservancy District reduces outdoor water use with Sensus AMI

Weber Basin Water Conservancy District

Darren Hess

Assistant General Manager of Strategic Initiatives

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Sensus B2B Case Studies & Customer Successes

Case Studies

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