Sensus
45 Case Studies
Case Study: Pinetop Water achieves efficient remote meter reading and leak detection with Sensus smart water network
A Sensus Case Study
Dickson Electric System - Customer Case Study
Dickson Electric System, a water utility serving the town of Pinetop, Arizona, faced significant operational challenges. Their small staff of five had to manually monitor wells and water tanks and read meters, a process that was costly, time-consuming, and dangerous for employees navigating icy winter roads. They sought an automation solution to improve efficiency, safety, and revenue.
The utility implemented the Sensus smart water network solution, which uses the FlexNet communication network for remote monitoring and automated control of their water sites. Sensus also provided data center hosting and 24/7 network management support. The results were immediate: meter reading time dropped from four days a month to just minutes per day, allowing staff to focus on system upgrades. The solution also increased revenue by accurately detecting previously missed low-flow water usage and conserved water by preventing tank overflows.
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