Case Study: Pinetop Water achieves efficient remote water management with Sensus smart water network

How a Smart Water Network Uncovered Money and Time for Pinetop Water

Pinetop Water, a utility in Arizona, faced challenges with manual meter reading and system monitoring, especially during harsh winter weather. These practices were time-consuming, costly, and posed safety risks to its small staff. Seeking to improve efficiency and safety, the utility partnered with vendor Sensus for a solution involving their smart water network, which leverages the FlexNet communication network and automation technology.

Sensus implemented a comprehensive smart water solution with remote meter reading, automated well and tank monitoring, and hosted data management services. This allowed Pinetop Water to read meters from the office, eliminate manual site visits, and receive critical system alerts. The results included significant time savings, reduced labor costs, and the unanticipated benefit of increased revenue from detecting previously unmeasured water usage. The Sensus system also improved water conservation and provided reliable, outage-free service without requiring additional IT staff.

Pinetop Water

Carol Benson

Office Manager