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Visit WebsiteActelion Pharmaceuticals Ltd - Customer Case Study
Actelion Pharmaceuticals Ltd
Christine Schwenninger
Actelion Pharmaceuticals Ltd
BSI Business Systems Integration AG
BSI love software. Their strengths are business applications for CRM, CTMS, cash registers and customer service software products developed over many years as well as customized software. Their programming languages include Java, .NET, C++. They base their software on modern technologies such as the open source framework Eclipse Scout, REST, HTML5 and Lucene. They choose the appropriate tools, depending on the situation, e.g. Git, Postgres or Tomcat. Their customers are insurance companies, financial institutions, retailers and other market leaders from all sectors. They love customer contact, direct feedback and responsibility. They are ambitious, adaptable out-of-the-box thinkers with strong values.
Case Studies
Showing 62 BSI Business Systems Integration AG Customer Success Stories
Agrisano looks after customers with BSI CRM
Agrisano
Hanspeter Flückiger
Head of Insurance
AGRO International - Customer Case Study
AGRO International
Nils Israel
Head of IT
ALK-Abelló - Customer Case Study
ALK-Abello
Martin Rud Pedersen
Director of Clinical Development
Allergopharma - Customer Case Study
Allergopharma
Oliver Rossol
Allergopharma
BSI CRM for AMAG Automobil- und Motoren AG
AMAG
Bernhard Soltermann
Managing Director
A customer service solution for optimized customer experience
Arvato
Christina Frank
Vice President Customer Service
Baloise Insurance - Customer Case Study
Baloise Insurance
Christian Sterr
COMET Project Manager
Bankhaus Metzler - Customer Case Study
Bankhaus Metzler
Friedrich von Metzler
personally liable shareholder
Barmenia Versicherungen - Customer Case Study
Barmenia Versicherungen
Marc Ussat
Head of the Innovation Lab B-NEXT
Individualized service throughout the customer lifecycle
Basellandschaftliche Kantonalbank
Yannick Kunz
Project Manager
Bayerische - Customer Case Study
Bayerische
Maximilian Buddecke
Head Broker Sales
Business Sunrise - Customer Case Study
Business Sunrise
Stephan Müller
Director, Product & Portfolio Management
Concordia Insurances is replacing its in-house development and introducing BSI CRM as its agency system
Concordia Insurance
Gunnar Minkwitz
Head of the IT Department
BSI CRM at all Confiserie Sprüngli touchpoints
Confiserie Sprüngli
Maurice Ruckstuhl
Customer Relations Manager
Datatrans digitalizes customer relationships with BSI CRM
Datatrans
Daniel Ellersiek
Project Manager
Degussa Bank - Customer Case Study
Degussa Bank
Michael Horf
Board Member
Sales, order and fleet management for Deutsche Bahn (DB)
Deutsche Bahn
Thomas Vollmer
Overall Project Manager
Dokumeds conducts clinical studies with BSI CTMS
Dokumeds
Indra Aboltina
Chief Executive Officer
Broker management with BSI Insurance at ERGO
ERGO
Michael Matzat
Project Manager
Ergo Direkt - Customer Case Study
Ergo Direkt
Globus - Customer Case Study
Globus
David Spray
Head of Marketing & Data Applications
Gothaer - Customer Case Study
Gothaer
Thomas Berg
Head of Sales Management
HDI, a digitization pioneer, counts on BSI’s CRM solution in exclusive and direct sales, its broker section, and customer journey management
HDI Insurance AG
Juliane Czepak
Senior CRM and CX Manager
Hermes - Customer Case Study
Hermes
Michael Barbarino
Customer Service Department Head
Holcim - Customer Case Study
Holcim
Sandra Berger
Business Expert Project Manager
Landis+Gyr - Customer Case Study
Landis+Gyr
Antonin Bersot
project leader
LIDL - Customer Case Study
Lidl
Patrick Brosch
CRM Department Head
BSI CRM & BSI Contact Center for localsearch
localsearch
Stefan Bieri
CRM Project Manager
LV 1871 - Customer Case Study
LV 1871
Thomas Krüer
Department head
M-net - Customer Case Study
M-net
Hans-Jürgen Gerdum
M-net
BSI CRM & BSI Contact Center for MAN
MAN Truck & Bus AG
Jörg Wallner
Head of Complaint Management
Möbel Pfister AG- Customer Case Study
Möbel Pfister AG
Niklas Meise
Strategy and Corporate Development Manager
Möbel Pfister AG, the leading Swiss furniture company, uses BSI to digitize its customers’ shopping experience
Möbel Pfister AG
René Gebert
Head of Customer Service and Call Center
BSI Contact Center & BSI Insurance for Münchener Verein
Münchener Verein
Martin Zsohar
Chief Operating Officer
ÖKK orchestrates customer care with BSI CRM
ÖKK
Mario Theus
Market Division Manager and Member of the Executive Board
PostFinance - Customer Case Study
PostFinance
Sylvie Meyer
PostFinance
PostFinance- Customer Case Study
PostFinance
Markus Fuhrer
Chief Information Officer
proinnovera uses BSI CTMS for clinical trials
proinnovera
Carsten Makus
Director Clinical Operations
PwC - Customer Case Study
PWC
Denise Verasani
PwC
Raiffeisen - Customer Case Study
Raiffeisen
Peter Nüdling
Software Architect
RheinLand Insurance Group combines its broker support and agency system in BSI Insurance
RheinLand Insurance Group
RID - Customer Case Study
RID
Bertin Kiekebosch
IT Manager
SI CRM & BSI Contact Center for Sanitas
Sanitas Krankenversicherung
Ulrich Schmid
Sanitas
Schluetersche - Customer Case Study
Schluetersche
SCHUFA - Customer Case Study
SCHUFA
Manuel Dietz
Department Head Product Management for Private Customers
SIX Payment Services strengthens its customer focus with BSI CRM
Six Payment Services
Sandro Canneori
Project Manager
Stuttgarter Lebensversicherung a.G. has selected BSI BRM to continue to enhance its sales partner support
Stuttgarter Lebensversicherung a.G.
Roland Schäfer
Senior Department Head
SWICA looks after customers with BSI CRM
SWICA
Leyla Akbeyik
SWICA
Strong customer relationships through CRM and CX
SWICA
Michael Schneider
Head of Marketing
BSI modernizes CRM for the Swiss Life Network
Swiss Life
Madeleine Simmler Weiss
Senior Staff Specialist
Counter, Sales Database, Fleet management and Contact Center for Swiss Post
Swiss Post
Daniel Müller
Head Business Operations
Tamedia - Customer Case Study
Tamedia
Marcel Tappeiner
Tages-Anzeiger/Newsnet Publishing Management
UBS Card Center AG - Customer Case Study
UBS Card Center AG
Paul Hess
former CIO
BSI CRM for Versicherungskammer Bayern
Versicherungskammer Bayern
Claus-Peter Achatz
Versicherungskammer Bayern
BSI CRM for VINCI Energies and its subsidiaries
Vinci Energies
Visana - Customer Case Study
Visana
Markus Mutti
System Management Department Head and CRM Project Manager
BSI CRM & BSI Contact Center for Viseca
Viseca Card Services
Stefan Kämpfer
Head Business Management & Production
VZ VermögensZentrum - Customer Case Study
VZ VermögensZentrum
Marc Weber
Chief Executive Officer
Walbusch - Customer Case Study
Walbusch
Anja von Hofe
Head of Customer Service and member
BSI CRM & BSI PoS for Walbusch
Walbusch
Cord-Henrik Schmidt
Chief Executive Officer
WIR Bank manages customer relationships with BSI Banking
WIR Bank
Claudio Gisler
Head of Product and Channel Management and Member of Management
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