Case Study: VINCI Energies achieves integrated CRM and object management with BSI CRM from BSI Business Systems Integration AG

BSI CRM for VINCI Energies and its subsidiaries

The customer, Vinci Energies, a major player in European energy and infrastructure, required a CRM solution to manage its complex customer relationships and object administration processes. BSI Business Systems Integration AG implemented its BSI CRM product to address this challenge, specifically upgrading its functionalities to meet the requirements of Vinci's subsidiary, Etavis.

The solution from BSI CRM included sector-specific opportunity management and a detailed depiction of object and product structures, allowing for the management of properties and infrastructure. It featured key integrations with SAP and an existing document management system. BSI Business Systems Integration AG successfully met all quality, time, and budget targets for the project, and user training was completed in just a single day.

Vinci Energies