Case Study: ERGO achieves better broker support with BSI Insurance from BSI Business Systems Integration AG

Broker management with BSI Insurance at ERGO

The customer ERGO sought to enhance and streamline its support for brokers across various communication channels. To address this challenge, they partnered with vendor BSI Business Systems Integration AG to implement the BSI CRM and BSI Insurance broker management system.

BSI Business Systems Integration AG provided a cloud-based solution hosted on Amazon Web Services, which serves as a central platform for information and communication. This system from BSI gives ERGO’s 500+ users a 360-degree overview of brokers, enables the automatic generation of documents, and allows for access from anywhere, significantly improving service efficiency for their partners.

ERGO

Michael Matzat

Project Manager