B2B Case Studies Featuring Shopify as the Customer

Explore case studies featuring Shopify as the customer — learn how vendors and partners helped Shopify solve real business challenges.

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes.

Case Studies

Showing 86 Success Stories about Software and Services used by Shopify

Shopify achieves faster, more efficient lead management with LeanData

Shopify

Chantelle Marchionda

Marketing Technology Lead

Principal Developer, Mobile, Shopify

Shopify achieves faster, more effective remote support with Guru

Shopify

Dana Tessier

Director of Knowledge Management

Shopify reunites developers across three continents with FIRST

Shopify

Maxine Patenaude

Senior Developer Program Manager and Community & Events Lead

Shopify achieves 3,891% ROI with Go Fish Digital SEO

Shopify drives buzz for MrBeast’s debut activation with Set Creative

Shopify

Jessica Williams

Shopify Head of Brand & Creator Partnerships

Shopify recovers abandoned carts with SMSGlobal SMS marketing

Shopify achieves faster plan upgrades and higher ARR with LeanData

Shopify

Sabrina Lobo

Marketing Technology Specialist

Shopify achieves secure, scalable commerce experiences with Cloudflare

Shopify

Duncan Davidson

VP of Developer Productivity

Shopify accelerates partner lead progression with eTrigue

Shopify achieves scalable order automation with SPS Commerce Fulfillment

Shopify

Aaron Jenks

General Manager at Jenks Hatchery

How Shopify & RapidPipeline Enable the Next-Generation 3D Online Storefront

Shopify achieves faster merchant support and easier analytics with Claude

Shopify

Andrew McNamara

Director of Applied AI

Shopify achieves faster sales cycles and stronger forecasting with Oliv AI

How Shopify juggles 300 projects at once with Descript

Shopify

Glen Coates

VP Product

Shopify - Customer Case Study

Shopify

Tobias Lütke

Chief Executive Officer

Shopify 4X More Global Partners vs Next Largest E-commerce

Shopify

Jeff Hoffmeister

Chief Financial Officer

President

Developer Experience Architect

Shopify - Customer Case Study

Shopify delivers reports in minutes with Mode

Shopify

Denis Zgonjanin

Data Applications Lead

Shopify scales merchant support and boosts team collaboration with Front

Shopify

Samar Mirza

Business Operations Coordinator

Shopify achieves rapid, personalized support for 1M merchants with Twilio Flex

Shopify

Chris Wilson

Director of Technical Support

Shopify achieves lightning-fast global Black Friday scale for 1,000,000 storefronts with Cloudflare

Shopify

Charles Ng

Production Engineering Manager

Shopify achieves scalable remote support and increased merchant revenue with Guru

Shopify

Marcie Murray

Director, Global Support Team

Shopify - Customer Case Study

Shopify achieves faster, smarter help documentation search with Elastic Site Search

Shopify

Dan King

Documentation Lead

Shopify - Customer Case Study

Shopify

Lynsey Thornton

UX Research Lead

Techno is Now a Shopify Partner

Shopify

Helen Keller

Shopify

Shopify achieves improved conversion rates and streamlined global fulfillment with Shipwire

Shopify

Harley Finkelstein

Chief Platform Officer at Shopify

Shopify achieves 100% CDN uptime and faster global site performance with CDNetworks

Shopify

Dale Neufeld

Director of Technical Operations

Shopify achieves proactive reliability and faster error resolution with Bugsnag

Shopify

Blake Mesdag

Senior Developer, CI Infrastructure Team

Shopify achieves faster, higher-quality vulnerability reports and stronger security with HackerOne

Shopify

Andrew Dunbar

Director of Risk and Compliance

Shopify doubles candidate response rate and scales hiring with Lever Nurture (Lever)

Shopify

Doug Tetzner

Director of Executive Search

Shopify achieves scalable operations and employee connection with Slack

Shopify

John Arthorne

Production Engineering Lead

Shopify achieves 20k+ social actions from a blog post in 6 days with Gleam

Shopify achieves scalable, faster support and higher CSAT with Zendesk

Shopify

Chris Wilson

Director of Technical Support

Shopify achieves scalable CI and 100 weekly deployments with CircleCI

Shopify

John Duff

Director of Engineering

Shopify Runs Docker in Production at Scale

Shopify

Simon Eskidsen

Software Developer, Shopify

Shopify achieves faster documentation rollout and better support with Swiftype

Shopify

Dan King

Documentation Lead

Expanding seamlessly into a new region

Shopify

Shaun Broughton

Managing Director

Shopify uses BugSnag across 30 developer teams to service over 377,000 online stores

Shopify

Blake Mesdag

Senior Developer, CI Infrastructure Team

How Shopify ships accessible themes for merchant storefronts

Shopify

Scott Vinkle

Accessibility Specialist

Shopify achieves communication efficiency with BenQ Jamboard

Shopify

Garth Pyper

Technical Infrastructure Manager

Shopify’s Diary Study on Checkout Experience

Shopify

Emma Craig

Senior UX Researcher

Shopify - Customer Case Study

Shopify achieves reliable, scalable merchant email delivery with Twilio SendGrid

Shopify

Sébastien Lavoie

Development Manager, Notification Platform

Shopify automates web security testing at scale with PortSwigger Burp Suite DAST

Shopify

Leanne Shapton

Application Security Engineer

Shopify boosts merchant financial management with Stripe

Shopify

Kaz Nejatian

Vice President, Merchant Services

Shopify achieves seamless in-person payments and faster checkout experiences with Stripe

Shopify

Erica Lefaive

Senior Product Marketing Manager for Retail

How Change powers social impact campaigns at checkout without a single line of code

Shopify achieves real-time visibility, instant control, and a 92% cache hit rate with Fastly

Shopify

Dale Neufeld

Director of Technical Operations

Program Manager

Shopify achieves scalable hacker-powered security and protects merchants with HackerOne

Shopify

Tobias Lutke

Chief Executive Officer

Shopify resolves 1,150+ vulnerabilities and pays over $1M in bounties with HackerOne

Shopify

Pete Yaworski

Senior Application Security Engineer

B2B Case Studies Featuring Shopify as the Customer

Case Studies

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