HackerOne
43 Case Studies
A HackerOne Case Study
Shopify, a fast‑growing e-commerce platform, faced the challenge of keeping security continuous and scalable as it expanded from a one‑person program in 2013 to a Trust & Security team of 100+. The team needed a way to catch bugs beyond internal testing, integrate diverse hacker mindsets without slowing innovation, and increase transparency around fixes.
Shopify partnered with HackerOne to run a public bug bounty program, tapping 400+ hackers across 60+ countries to augment internal efforts. Over five years they paid $1M in bounties (highest award $25K), resolved 1,150+ vulnerabilities, publicly disclosed 450+ reports, and even hired top contributors—resulting in stronger product security, faster remediation, and ongoing community collaboration.
Pete Yaworski
Senior Application Security Engineer