Case Study: Shopify accelerates KYB onboarding with FrankieOne

Shopify brings Shopify Capital to Australia with FrankieOne, verifying thousands of merchants

Shopify, a Canadian multinational e-commerce company, faced the challenge of a lengthy and complicated business verification process. Their goal was to provide a seamless KYB onboarding flow to quickly launch their Shopify Capital funding product in Australia while navigating complex international compliance requirements. To solve this, they partnered with FrankieOne for its Business Verification service.

The FrankieOne solution provided a single API to access multiple data sources, enabling streamlined KYB and automated verification of ultimate beneficial owners (UBOs). This allowed Shopify to successfully enter the Australian market with an end-to-end automated process. As a result, FrankieOne helped Shopify quickly provide funding to thousands of merchants, having already facilitated over US$3.5bn in funding to businesses.

Shopify