Guru B2B Case Studies & Customer Successes

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Guru (getguru.com) is a real-time knowledge management solution for sales and sales enablement teams that knows when, how, and where to deliver knowledge to you without you having to look for it. With Guru, you don’t just manage your knowledge; you create a network out of your entire company's collective intelligence for your sales team to leverage. Guru does this by unifying your joint knowledge and leveraging AI to suggest relevant information to your reps all in real-time and in every application they work in. The more you use Guru, the smarter it gets.

Case Studies

Showing 27 Guru Customer Success Stories

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Autodesk achieves widespread adoption of Gainsight and Slack with Guru

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Axcient achieves faster sales onboarding and always-accurate sales knowledge with Guru

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Better Mortgage reclaims 1.5 hours per day and streamlines company-wide onboarding with Guru

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Bitly achieves fewer duplicate Slack questions and centralized knowledge with Guru

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Boldr achieves faster, more efficient customer support with Guru

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Boomi achieves 50% faster RFP responses and 467% faster sales engineer onboarding with Guru

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Conductor achieves rapid sales enablement adoption and a single source of truth with Guru

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How Guru + Slack helps make Emma's support team faster and more confident with customer interactions

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Favor Delivery achieves faster, more consistent customer support with Guru

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Why Glint's sales reps are more confident in their job

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Intercom achieves faster, centralized access to verified knowledge with Guru

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Laundry Service achieves unified, scalable knowledge management and faster onboarding with Guru

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Lever achieves faster sales cycles and trusted knowledge access with Guru

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Malwarebytes achieves 34% improvement in first-call resolution with Guru

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Noom Inc. achieves 50% faster new‑hire ramp time and 95% knowledge adoption with Guru

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How Outdoorsy Navigated Bumpy Roads and Exponential Growth

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Pantheon achieves faster, more accurate sales answers and improved playbook adoption with Guru

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Planning Center reduces repeat support questions and Slack noise with Guru

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Qualia achieves 50% faster support response and a single source of truth with Guru

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SalesLoft achieves 67% increase in average contract value with Guru

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Shopify achieves scalable remote support and increased merchant revenue with Guru

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Sling & Stone achieves fewer repetitive questions and increased productivity with Guru

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Splash achieves faster deal-closing and trusted knowledge with Guru

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Sticker Mule achieves consistent, scalable customer support and faster onboarding with Guru

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Via achieves faster, more consistent customer support with Guru

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Wrike achieves instant access to trusted knowledge and boosts productivity with Guru

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Zoomer achieves faster, more consistent delivery support with Guru

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