Guru B2B Case Studies & Customer Successes

Guru (getguru.com) is a real-time knowledge management solution for sales and sales enablement teams that knows when, how, and where to deliver knowledge to you without you having to look for it. With Guru, you don’t just manage your knowledge; you create a network out of your entire company's collective intelligence for your sales team to leverage. Guru does this by unifying your joint knowledge and leveraging AI to suggest relevant information to your reps all in real-time and in every application they work in. The more you use Guru, the smarter it gets.

Autodesk achieves widespread adoption of Gainsight and Slack with Guru

Autodesk

Eraj Siddiqui

Director, Customer Success Operations

Axcient achieves faster sales onboarding and always-accurate sales knowledge with Guru

Axcient

Daniel Kuperman

Director of Product Marketing

Better Mortgage reclaims 1.5 hours per day and streamlines company-wide onboarding with Guru

Better Mortgage

David Hoops

Sales Resource Manager

Bitly achieves fewer duplicate Slack questions and centralized knowledge with Guru

Bitly

Brenna Stanton

Revenue Team Project Manager

Boldr achieves faster, more efficient customer support with Guru

Boldr

Bonafide Health reduces escalations and speeds CX answers with Guru

Bonafide Health

Boomi achieves 50% faster RFP responses and 467% faster sales engineer onboarding with Guru

Boomi

Paul Pasko

Sales Enablement

Branch cuts repeat Slack questions by 30% with Guru

Branch

Conductor achieves rapid sales enablement adoption and a single source of truth with Guru

Conductor

Ben Gibson

Director of Sales Productivity

a direct-to-consumer home essentials brand improves customer support efficiency with Guru

Direct-to-consumer Home Essentials Brand

Emma improves support speed and accuracy with Guru

Emma

Paul Zimmerman

Support Training Lead

Empathy improves region-specific support accuracy with Guru

Empathy

Faire Reclaims 6 Hours a Week and Rebuilds Trust with Guru

Faire

Favor improves fleet support accuracy and speed with Guru

Favor

Favor Delivery achieves faster, more consistent customer support with Guru

Favor

Julia Berg

Knowledge Management Program Lead

FoodCorps improves trusted knowledge access with Guru

FoodCorps

Glint boosts sales confidence and speeds knowledge access with Guru

Glint

Chad Trabucco

Head of Sales Enablement

Global Telehealth and Benefits Company improves member support and productivity with Guru Knowledge Agents

Global Telehealth and Benefits Company

HireVue cuts support onboarding time by 60% with Guru

Hirevue

Intercom achieves faster, centralized access to verified knowledge with Guru

Intercom

Catherine Brodigan

Senior Relationship Manager

Laundry Service achieves unified, scalable knowledge management and faster onboarding with Guru

Laundry Service

Ross Sheingold

Chief Information Officer

Lemonade streamlines knowledge management and speeds onboarding with Guru

Lemonade

Lemonade achieves 90% Guru adoption and 100% trust with Guru

Lemonade

Lever achieves faster sales cycles and trusted knowledge access with Guru

Lever

Jai Cheema

Senior Account Executive

Malwarebytes achieves 34% improvement in first-call resolution with Guru

Malwarebytes

John Ho

Director of Customer Success

Movable Ink boosts onboarding efficiency and knowledge access with Guru

Movable Ink

NexHealth achieves faster, more consistent support with Guru

NexHealth

Noom Inc. achieves 50% faster new‑hire ramp time and 95% knowledge adoption with Guru

Noom Inc.

Nancy Sidnam

Director of Coach Experience

Outdoorsy scales remote support and knowledge sharing with Guru

Outdoorsy

Rebecca Prejean

Senior Support and Training Specialist

Pantheon achieves faster, more accurate sales answers and improved playbook adoption with Guru

Pantheon

Halid Ibrahimovic

Sales Director

Paraco Gas reduces call handle time by 8% with Guru

Paraco Gas

Perk streamlines global customer care with Guru

Perk (formerly Known As TravelPerk)

PetDesk achieves operational clarity with Guru

PetDesk

Planning Center reduces repeat support questions and Slack noise with Guru

Planning Center

Clay Rector

Advanced Support Agent

Qualia achieves 50% faster support response and a single source of truth with Guru

Qualia

Alex Stowell

‍Senior Manager, Customer Success Operations

SalesLoft achieves 67% increase in average contract value with Guru

Salesloft

Sean Murray

Chief Revenue Officer

SeatGeek speeds up customer support with Guru

SeatGeek

Shopify achieves faster, more effective remote support with Guru

Shopify

Shopify achieves scalable remote support and increased merchant revenue with Guru

Shopify

Marcie Murray

Director, Global Support Team

Sling & Stone achieves fewer repetitive questions and increased productivity with Guru

Sling & Stone

James Hutchinson

Head of Business & Technology

Splash achieves faster deal-closing and trusted knowledge with Guru

Splash

David Aronica

Director of Business Development

Sticker Mule achieves consistent, scalable customer support and faster onboarding with Guru

Sticker Mule

Anthony Thomas

General Manager and Co–Founder

Symphony Workplaces improves efficiency and speeds staff answers with Guru

Symphony Workplaces

Trusted Health achieves alignment during rapid change with Guru

Trusted Health

Via achieves faster, more consistent customer support with Guru

Via

Jonathan Hofmann

Principal of Learning & Development

Wrike achieves instant access to trusted knowledge and boosts productivity with Guru

Wrike

Victoria Walls

Business Development Rep

Xenium HR achieves centralized, trusted knowledge management with Guru

Xenium HR

Zoomer achieves faster, more consistent delivery support with Guru

Zoomer

Eric Elicker

Head of Delivery Success

No matching case studies

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