Swiftype B2B Case Studies & Customer Successes

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Swiftype’s industry leading search platform delivers accurate, relevant and customizable search results for businesses. Swiftype's suite of products, Site Search and Enterprise Search, have revolutionized the way people find information across their organization and on public facing websites. Its strong customer portfolio includes AT&T, Shopify, SurveyMonkey, Dr. Pepper, publishers Engadget and TechCrunch, and brands like Qualcomm, Asana, Marketo and Hubspot.

Case Studies

Showing 21 Swiftype Customer Success Stories

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Asana achieves faster self-service and reduced support burden with Swiftype

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Azusa Pacific University achieves fast, customizable site search and improved conversion insights with Swiftype

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BulbAmerica achieves 4.6× higher conversion rate and 12.3% larger orders with Swiftype

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City of Portland achieves faster, more relevant website search with Swiftype

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City of Wilson achieves faster, proactive citizen service with Swiftype

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Connecticut State Library achieves unified, high-performing site search with Swiftype

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DramaFever - Customer Case Study

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Engadget - Customer Case Study

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EO Media Group achieves 145% increase in ad revenue and stronger user engagement with Swiftype

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Instructables - Customer Case Study

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How Mapbox uses Swiftype Search in their help center

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National Drug Screening achieves fast, ad-free, accurate site search with Swiftype

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NYU Libraries achieves improved search experience and user insights with Swiftype

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NYU Libraries Implements Swiftype

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Roanoke College achieves dramatic reduction in support requests and improved site search with Swiftype

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Shopify achieves faster documentation rollout and better support with Swiftype

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St. Mary’s University achieves streamlined cross-domain search and improved visitor engagement with Swiftype

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SurveyMonkey - Customer Case Study

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TechCrunch achieves 30% higher search volume and nearly 50% fewer search exits with Swiftype Site Search

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Twilio achieves fast, relevant knowledge-base search and fewer support tickets with Swiftype

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UPS Battery Center achieves 140% increase in orders and 125% revenue growth with Swiftype

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