Case Study: Shopify achieves improved conversion rates and streamlined global fulfillment with Shipwire

Shopify the first ecommerce provider to integrate Shipwire's real-time shipping rate API

Shipwire, an Ingram Micro company, partnered with Shopify to solve a common e-commerce challenge: giving merchants transparent, real-time shipping costs at checkout and handling complex global fulfillment tasks like backorders and split orders. As online sellers expanded internationally, they needed integrated fulfillment and accurate shipping rates to improve conversion and simplify supply-chain complexity.

Shopify became the first e-commerce provider to integrate Shipwire’s real-time shipping rate API in 2009 and later enhanced backorder and split-order management, fully integrating Shipwire functions via the Shopify API. The collaboration has passed well over a quarter of a million orders between the platforms, increased buyer conversion through shipping transparency, streamlined global shipping, and established proactive, joint support for customers.

Shopify

Harley Finkelstein

Chief Platform Officer at Shopify