B2B Case Studies: How JetBlue Uses Software & Services

JetBlue achieves 300% increase in Spanish-language mobile revenue with MotionPoint

JetBlue

Maryssa Miller

Head of Digital Commerce

JetBlue - Customer Case Study

JetBlue increases open rates with Oracle Marketing Consulting

JetBlue

Paul Rothenberg

Media Analytics Manager

JetBlue achieves higher availability, simplicity, and scalability with Nutanix

JetBlue

Dan Feliz

General Manager of IT Infrastructure

JetBlue achieves real-time data integration and analytics for personalized passenger experiences with TIBCO Software

JetBlue

Andi Azzolina

Director of Shared Development Services

JetBlue achieves 99.9% data uptime with dbt Labs

JetBlue

Benjamin Singleton

Director of Data Science & Analytics

JetBlue - Customer Case Study

Engaging a New Generation of Learners, JetBlue’s Story of Technician Training in VR

JetBlue

Andy Kozak

Manager College of Technical Operation

JetBlue - Customer Case Study

JetBlue grows Spanish-site traffic 80% and boosts U.S. Hispanic bookings with MotionPoint

JetBlue - Customer Case Study

JetBlue achieves safer, on-time operations and major cost savings with Tomorrow.io

JetBlue

Ian Deason

Senior Vice President of Customer Experience

JetBlue - Customer Case Study

JetBlue protects 42 million customers and cuts pilferage by 30% with Resolver

JetBlue

Michael Ryan

Investigations Manager

JetBlue achieves real-time, personalized mobile experiences with mParticle

JetBlue

Eash Sundaram

Chief Digital and Technology Officer

JetBlue Airways achieves a scalable, revenue-based TrueBlue loyalty relaunch with Comarch Loyalty Management

JetBlue achieves a frictionless, automated passenger experience and dramatically reduced lobby queues with SITA

JetBlue

Eash Sundaram

EVP Innovation, Chief Digital & Technology Officer

Digital transformation drives fleet and passenger growth at JetBlue Airways

JetBlue

Prem Abichandani

Manager of Database Administration

JetBlue achieves $100M in additional annual revenue and continuous NPS gains with Qualtrics

JetBlue

Danny Cox

Customer Support & Insights

JetBlue Foundation achieves streamlined grantmaking and expanded community impact with Blackbaud Grantmaking

JetBlue

Icema Gibbs

Director of Corporate Social Responsibility

JetBlue achieves real-time operational insights and faster problem-solving with Spotfire

JetBlue

Andi Azzolina

Director of Shared Development Services

JetBlue achieves trusted, real-time customer data at scale with Informatica MDM

JetBlue

Tami Mahadevan

Senior Manager of IT Software Engineering

JetBlue advances net-zero aviation with i6 Group

JetBlue

Sara Bogdan

Head of Sustainability & ESG

JetBlue reduces unwanted bot traffic and boosts website performance with Fastly

JetBlue

Randy Naraine

Cybersecurity Architect

JetBlue - Customer Case Study

JetBlue

Randy Naraine

Cybersecurity Architect

JetBlue streamlines IT roadmapping and collaboration with Airtable

JetBlue

Amanda Luna

IT Portfolio Manager

JetBlue grows supplier diversity and manages supply chain risk with Supplier.io

JetBlue

Spiros Kallinikos

Senior Analyst

JetBlue achieves $3M+ in discounts and 90% touchless AP with DocuPhase

JetBlue

Joni Guerts

AP Manager

JetBlue enhances cybersecurity and identity hygiene with SPHEREboard from SPHERE Technology Solutions

JetBlue Improves Data Trust and Data NPS with Monte Carlo

JetBlue

Brian Pederson

Manager of Data Products

JetBlue achieves 60% reduction in education costs and 83% administrative efficiency gains with Webanywhere's MyDegree

JetBlue

Cody Cleverly

Senior Analyst, Academic Programs

JetBlue achieves faster AI and ML innovation with Databricks

JetBlue takes employee experience to new heights Personalized comms for every team member, on the ground and in the air

JetBlue

Lynn Andriani

Manager of Internal Content

JetBlue - Customer Case Study

JetBlue

Katie Rice

Product

JetBlue Scales Real-Time AI on Rockset

JetBlue

Sai Ravuru

Senior Manager of Data Science and Analytics

JetBlue achieves real-time analytics and faster data pipelines with Fivetran

JetBlue

Ashley Van Name

General Manager of Data Engineering

JetBlue achieves stronger safety culture and rapid, reliable emergency communications with AlertMedia

JetBlue

Penny Neferis

Director of Business Continuity and Emergency Response

JetBlue achieves smoother passenger flow and stronger concessions planning with Oasys Software's MassMotion

JetBlue launches Fare Options 2.0 with Datalex to expand low-fare choice and ancillaries

JetBlue

Joanna Geraghty

President and Chief Operating Officer

How Do We Bring the Fun, the Aesthetic, and the Personality of Jetblue to an Experiential Moment Meant to Drive Awareness

JetBlue Airways - Customer Case Study

JetBlue achieves better pilot hiring and retention with Development Dimensions International

JetBlue

Verna Kay

Manager of Recruitment

JetBlue Airways - Customer Case Study

JetBlue - Customer Case Study

JetBlue Airways - Customer Case Study

JetBlue achieves scalable, sub-10-minute social customer service with SparkCentral

JetBlue

Laurie Meacham

Manager Customer Commitment

JetBlue achieves 24x7 loyalty system availability and reduced infrastructure costs with Comarch

JetBlue

David Canty

Loyalty Marketing Director

JetBlue achieves Loyalty 3.0 engagement and social growth with Comarch Customer Engagement

JetBlue

Mateusz Popiolek

Consulting Director

JetBlue Airways improves student experience and scales administrative oversight with Webanywhere's Totara LMS

JetBlue

Cody Cleverly

Senior Analyst, Academic Programs

JetBlue achieves 60% reduction in education costs and 96% scholar commitment to stay with Totara

JetBlue

Cody Cleverly

Senior Analyst, Academic Programs

JetBlue achieves soaring Spanish-site traffic and revenue with MotionPoint localization

JetBlue

Maryssa Miller

Director Digital Commerce

JetBlue achieves industry-leading customer satisfaction and actionable Voice of the Customer insights with Qualtrics Research Suite

JetBlue

Kyle Groff

Manager - Customer Insights

JetBlue achieves centralized, faster IT project management and self-service reporting with Quickbase

JetBlue

Alora Chistiakoff

IT manager, IT Revenue

JetBlue - Customer Case Study

JetBlue achieves cohesive, scalable brand management with Brandfolder

JetBlue

Nicole Toth

Brand Manager

JetBlue - Customer Case Study

JetBlue

Jakob Nielsen

Principal

jetBlue - Customer Case Study

JetBlue achieves up to 605% multi-device conversion lift and higher engagement with Brand Networks' rich media ads

JetBlue - Customer Case Study

JetBlue increases employee recognition satisfaction by 88% and scales company culture with Workhuman

JetBlue

Michael Elliott

EVP People

JetBlue - Customer Case Study

JetBlue achieves smoother in-flight purchases with Xamarin

Mint room at the grove

How Digimix transformed JetBlue’s blog from "Just another WordPress site" to the ultimate branded content marketing platform for travel inspiration

JetBlue achieves real-time, enterprise-wide insights and proactive problem-solving with TIBCO Software

JetBlue

Andi Azzolina

Director of Shared Development Services

B2B Case Studies Featuring JetBlue as the Customer

Case Studies

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