Ameyo B2B Case Studies & Customer Successes

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Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class Enterprise products from India, and re-branded in 2010 as Ameyo, it is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Case Studies

Showing 98 Ameyo Customer Success Stories

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Abdul Latif Jameel Electronics improves customer engagement with Ameyo

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Abdul Latif Jameel (ALJ) Electronics achieves enhanced customer experience through multilingual IVR and CRM integration with Ameyo

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Admerex Solutions improves call center efficiency with Ameyo

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Admerex Solutions achieves automated, scalable contact center efficiency with Ameyo

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Bank Islam Brunei Darussalam achieves improved customer satisfaction and streamlined contact-center operations with Ameyo

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Bank Islam Brunei Darussalam improves customer interaction management with Ameyo

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Bank of Makati achieves automated, centralized collections and improved productivity with Ameyo

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BankBazaar.com achieves faster customer response and improved call-center productivity with Ameyo

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BankBazaar reduces customer handling time by 50% with Ameyo

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BigTree Entertainment minimizes call handling time with Ameyo

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BigTree Entertainment achieves automated self-service ticketing and 60% agent reduction with Ameyo

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Boodai Corp achieves better CSAT and faster query resolution with Ameyo omnichannel ticketing

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Cars24 improves lead conversion and call connect rates with Ameyo

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Comquest Sdn. Bhd. improves customer experience with Ameyo’s omnichannel helpdesk

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Conneqt Business Solutions Limited achieves remote customer engagement and scalability with Ameyo

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D'COST Restaurant achieves 100,000 deliveries per day with Ameyo

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Dalex Finance boosts lead conversion from 25% to 60% with Ameyo contact center solution

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Dalex Finance achieves 60% lead conversion with Ameyo

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Department of Transport, Abu Dhabi reduces call handling time with Ameyo

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Department of Transport, Abu Dhabi achieves faster complaint resolution and improved customer satisfaction with Ameyo

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Dial 108 in Emergency improves ambulance response and contact center efficiency with Ameyo

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Dial '108' in Emergency achieves faster ambulance dispatch and efficient call management with Ameyo

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DocsApp achieves 75% call connect rates with Ameyo call center software

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DocsApp achieves 70–75% call connect rates and 80% agent productivity with Ameyo Voice

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Dr. Batra's Homeopathy improves call connect rate with Ameyo's Truecaller verified business solution

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Flipkart achieves automated, omnichannel customer communications with Ameyo

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Flipkart achieves automated, integrated high-volume customer service with Ameyo

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Fortis achieves automated appointment booking and multi-channel patient engagement with Ameyo

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Fortis reduces call abandonment and streamlines appointment booking with Ameyo

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Frontier Utilities achieves 30% reduction in operational costs and 50% faster turnaround time with Ameyo

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Frontier Utilities gains new business insights and operational efficiency with Ameyo

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Gati Limited achieves unified backend integration and real-time analytics with Ameyo

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Gati Limited achieves greater operational flexibility and customer service with Ameyo

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Globiva achieves 12-15% higher conversions with Ameyo's Omnichannel Solution

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Gulf African Bank improves customer service efficiency with Ameyo

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Gulf African Bank achieves improved customer service and operational efficiency with Ameyo

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iMarque Solutions cuts operational costs by 15% with Ameyo remote contact center solution

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INAYA Facilities Management Services achieves streamlined high‑volume call handling and improved customer satisfaction with Ameyo

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INAYA Facilities Management Services improves customer satisfaction and process efficiency with Ameyo

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Indiabulls Real Estate expands customer outreach at the same operational capacity with Ameyo

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Indiabulls Real Estate achieves zero abandoned calls and scalable, data-driven customer service with Ameyo

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Indovision boosts agent efficiency and automates customer support with Ameyo

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Indovision achieves centralized contact-center automation and increased collections with Ameyo

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Insurance Company achieves improved query handling, boosted agent productivity and CRM integration with Ameyo

Interactive Business Solutions Pvt. Ltd. improves customer satisfaction with Ameyo

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Jabong.com achieves streamlined customer communications and improved customer satisfaction with Ameyo

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Jabong streamlines customer interactions and business operations with Ameyo

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Jordan Ahli Bank improves SLA and productivity with Ameyo

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Jordan Ahli Bank achieves 27% SLA improvement and 13% increase in employee productivity with Ameyo

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Kochar Infotech improves quality monitoring and process efficiency with Ameyo

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Kochar Infotech achieves scalable, real-time VoIP recording and centralized monitoring with Ameyo VoIP Logger

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Leading Automotive Company in Kenya achieves 35% conversion boost with Ameyo

a leading bank from Mongolia improves omnichannel customer engagement with Ameyo

a leading edtech company achieves personalized student support and live monitoring of 4,000 agents with Ameyo Cloud Contact Center Software

Leading Education Technology Company achieves higher CSAT and reduced response time with Ameyo

a leading financial service provider achieves unified customer interactions with Ameyo Fusion CX

Leading Financial Services Group achieves unified, intelligent multi-site interaction management and increased advisor capacity with Ameyo

Leading Gaming Company achieves seamless conversations and improved CSAT with Ameyo

Leading Hotel & Resort Chain achieves streamlined bookings and real-time call monitoring with Ameyo

a leading online financial marketplace achieves work-from-home business continuity with Ameyo

Mekong Aviation improves customer satisfaction with Ameyo contact center software

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Mekong Aviation achieves superior customer experience with Ameyo contact center automation

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Motilal Oswal Securities achieves 15% operational efficiency improvement and enhanced customer service with Ameyo

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Motilal Oswal Securities improves operational efficiency with Ameyo

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Mphasis Limited achieves improved productivity, scalability and lower technology costs with Ameyo

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Mphasis Limited improves operational efficiency with Ameyo Customer Interaction Management

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Mphasis Limited achieves unified inbound and outbound contact center visibility with Ameyo Voice

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MTML achieves streamlined customer service and billing with Ameyo

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Mahanagar Telephone Mauritius Limited (MTML) achieves improved customer service and streamlined billing with Ameyo

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Myntra achieves 24x7 customer support and boosted productivity with Ameyo

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Myntra achieves 24×7 customer support and improved call center efficiency with Ameyo

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National Life & General Insurance boosts operational efficiency with Ameyo

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National Life & General Insurance Company achieves automated contact centre efficiency and faster call handling with Ameyo

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Omaxe improves call center operations and customer reach with Ameyo

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Omaxe achieves automated, uninterrupted customer support and lead protection with Ameyo

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Origin Call Center achieves 100% revenue growth in four months with Ameyo

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Origin Call Center achieves integrated inbound and outbound efficiency with Ameyo

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ParkwayHealth Laboratory Services achieves streamlined patient management and faster patient responses with Ameyo

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ParkwayHealth Laboratory Services improves patient experience with Ameyo

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RuralShores achieves cost-effective, high-uptime rural BPO expansion with Ameyo

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RuralShores achieves hassle-free operations and improved customer service with Ameyo

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Spice Money achieves 100% remote contact center productivity with Ameyo Mobile Agent App

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SPOTON achieves 20% increase in answered calls and an intelligent, scalable contact center with Ameyo

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Spoton improves operational efficiency and customer service with Ameyo

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Standard Chartered Bank Nepal achieves faster call handling and improved operational efficiency with Ameyo

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Sterling Global Call Center achieves secure, more productive call center operations with Ameyo

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Sterling Global Call Center achieves 150%+ agent productivity and data security with Ameyo

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Swiggy achieves 95% of calls answered within 20 seconds and 80% improvement in agent utilization with Ameyo

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Swiggy achieves 95% call answering within 20 seconds with Ameyo

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Telekom Malaysia achieves improved customer reach and operational efficiency with Ameyo

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Telekom Malaysia improves customer service and operational efficiency with Ameyo

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Transact Global achieves 95% higher connect rates, 85% greater operational efficiency and 99% uptime with Ameyo

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Transact Global achieves 95% higher connect rates with Ameyo

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Unitel achieves seamless omnichannel customer service with Ameyo

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VADS improves call center efficiency and customer satisfaction with Ameyo

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VADS Berhad achieves an automated, scalable high-performance contact center with Ameyo

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Zicom improves customer satisfaction with Ameyo

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Zicom achieves faster query resolution and reduced missed calls with Ameyo

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