Ameyo B2B Case Studies & Customer Successes

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Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class Enterprise products from India, and re-branded in 2010 as Ameyo, it is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

Case Studies

Showing 46 Ameyo Customer Success Stories

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Abdul Latif Jameel (ALJ) Electronics achieves enhanced customer experience through multilingual IVR and CRM integration with Ameyo

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Admerex Solutions achieves automated, scalable contact center efficiency with Ameyo

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Bank Islam Brunei Darussalam achieves improved customer satisfaction and streamlined contact-center operations with Ameyo

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Bank of Makati achieves automated, centralized collections and improved productivity with Ameyo

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BankBazaar.com achieves faster customer response and improved call-center productivity with Ameyo

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BigTree Entertainment achieves automated self-service ticketing and 60% agent reduction with Ameyo

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D'COST Restaurant achieves 100,000 deliveries per day with Ameyo

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Dalex Finance achieves 60% lead conversion with Ameyo

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Department of Transport, Abu Dhabi achieves faster complaint resolution and improved customer satisfaction with Ameyo

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Dial '108' in Emergency achieves faster ambulance dispatch and efficient call management with Ameyo

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DocsApp achieves 70–75% call connect rates and 80% agent productivity with Ameyo Voice

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Flipkart achieves automated, integrated high-volume customer service with Ameyo

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Fortis achieves automated appointment booking and multi-channel patient engagement with Ameyo

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Frontier Utilities achieves 30% reduction in operational costs and 50% faster turnaround time with Ameyo

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Gati Limited achieves unified backend integration and real-time analytics with Ameyo

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Gulf African Bank achieves improved customer service and operational efficiency with Ameyo

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INAYA Facilities Management Services achieves streamlined high‑volume call handling and improved customer satisfaction with Ameyo

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Indiabulls Real Estate achieves zero abandoned calls and scalable, data-driven customer service with Ameyo

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Indovision achieves centralized contact-center automation and increased collections with Ameyo

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Insurance Company achieves improved query handling, boosted agent productivity and CRM integration with Ameyo

Jabong.com achieves streamlined customer communications and improved customer satisfaction with Ameyo

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Jordan Ahli Bank achieves 27% SLA improvement and 13% increase in employee productivity with Ameyo

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Kochar Infotech achieves scalable, real-time VoIP recording and centralized monitoring with Ameyo VoIP Logger

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Leading Automotive Company in Kenya achieves 35% conversion boost with Ameyo

Leading Education Technology Company achieves higher CSAT and reduced response time with Ameyo

Leading Financial Services Group achieves unified, intelligent multi-site interaction management and increased advisor capacity with Ameyo

Leading Gaming Company achieves seamless conversations and improved CSAT with Ameyo

Leading Hotel & Resort Chain achieves streamlined bookings and real-time call monitoring with Ameyo

Mekong Aviation achieves superior customer experience with Ameyo contact center automation

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Motilal Oswal Securities achieves 15% operational efficiency improvement and enhanced customer service with Ameyo

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Mphasis Limited achieves improved productivity, scalability and lower technology costs with Ameyo

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Mahanagar Telephone Mauritius Limited (MTML) achieves improved customer service and streamlined billing with Ameyo

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Myntra achieves 24x7 customer support and boosted productivity with Ameyo

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National Life & General Insurance Company achieves automated contact centre efficiency and faster call handling with Ameyo

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Omaxe achieves automated, uninterrupted customer support and lead protection with Ameyo

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Origin Call Center achieves 100% revenue growth in four months with Ameyo

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ParkwayHealth Laboratory Services achieves streamlined patient management and faster patient responses with Ameyo

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RuralShores achieves cost-effective, high-uptime rural BPO expansion with Ameyo

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SPOTON achieves 20% increase in answered calls and an intelligent, scalable contact center with Ameyo

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Standard Chartered Bank Nepal achieves faster call handling and improved operational efficiency with Ameyo

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Sterling Global Call Center achieves 150%+ agent productivity and data security with Ameyo

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Swiggy achieves 95% of calls answered within 20 seconds and 80% improvement in agent utilization with Ameyo

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Telekom Malaysia achieves improved customer reach and operational efficiency with Ameyo

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Transact Global achieves 95% higher connect rates, 85% greater operational efficiency and 99% uptime with Ameyo

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VADS Berhad achieves an automated, scalable high-performance contact center with Ameyo

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Zicom achieves faster query resolution and reduced missed calls with Ameyo

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