Skyscanner - Customer Case Study
Skyscanner
Zoe Griffyn
Growth Manager
B2B Case Studies Featuring Skyscanner as the Customer
Explore case studies featuring Skyscanner as the customer — learn how vendors and partners helped Skyscanner solve real business challenges.
Case Studies
Showing 45 Success Stories about Software and Services used by Skyscanner
Google Analytics 360 and BigQuery improve efficiency and insights for Skyscanner
Skyscanner
Mark Shilton
Principal Analyst
Skyscanner achieves 12x more loyal users and 2.5x higher mobile engagement with AppsFlyer
Skyscanner
Judith Byers
Senior Growth Manager
Skyscanner - Customer Case Study
Skyscanner achieves rapid self-service analytics and improved marketing ROI with Tableau Software
Skyscanner
Mark Shilton
Principal Analyst
Car Rental Mobile Application for Travellers
Skyscanner
Kevin Hall
Project Manager
Skyscanner achieves increased bookings and improved marketing ROI with Mixpanel
Skyscanner
Cristina Avila
Growth Manager
Skyscanner achieves seamless on-site bookings and major revenue gains (20% total, 50% mobile, 100% ancillary) with PayPal Braintree
Skyscanner
Jon Hoar
Head of Product, Direct Booking
Skyscanner achieves 1.2M+ monthly meeting minutes and reliable HD large meetings with Zoom Video Communications
Skyscanner
Simon Cotton
Systems Engineer
Skyscanner - Customer Case Study
Skyscanner
Stuart Davidson
Engineering Manager
Skyscanner achieves streamlined Agile tracking and clearer process mapping with Miro
Skyscanner
Rob Beal
Software Engineer
Skyscanner - Customer Case Study
Skyscanner achieves double-digit search revenue growth and campaign efficiency with Kenshoo
Skyscanner
Friederike Mansfeld
Digital Media Manager
Skyscanner achieves consolidated open-source vulnerability visibility and rapid fixes with Snyk
Skyscanner
Alex Harriss
Security Engineer
Skyscanner achieves increased revenue and search efficiency with Skai (formerly Kenshoo)
Skyscanner
Friederike Mansfeld
Digital Media Manager
Skyscanner achieves 3–4X higher open and click-through rates with Braze
Skyscanner
Kayee Cheung
Vice President, Commercial (Global Strategy & Innovation)
How Skyscanner rolled out a successful rebrand with Canva in six months
Skyscanner
Judson Cowan
Senior Design Manager
Building Trust Between Support and Users at Skyscanner
Skyscanner
John Paris
Principal Systems Engineer
Skyscanner showcases global community content with Emplifi
Skyscanner
Ayoub El Mamoun
Global Social Media Manager
Skyscanner pairs open standards with observability
Skyscanner
Daniel Gomez Blanco
Principal Software Engineer
Delivering Travel Deals across 110 Markets Using Amazon CloudFront with Skyscanner
Skyscanner
Stuart Ross
Senior Engineering Manager
Skyscanner achieves secure, instant visitor sign‑in and professional welcomes with SwipedOn
Skyscanner
Gonzalo Silva
Office Manager
Skyscanner - Customer Case Study
Skyscanner
Jon Thorne
Global User Satisfaction Manager
Skyscanner strengthens product security and speeds remediation with Bugcrowd's On‑Demand Bug Bounty
Skyscanner
Christian Martorella
Security Engineering lead
The sky's the limit with Skyscanner and JIRA Service Desk
Skyscanner
Michael Hall
Business Tools Squad Leader
Skyscanner handles 236% more tickets while boosting IT efficiency 44% with Atlassian (Jira Service Desk)
Skyscanner
Michael Hall
Business Tools Squad Leader
Skyscanner achieves 44% IT efficiency improvement and faster issue resolution with Jira Software (Jira Service Desk)
Skyscanner
Michael Hall
Business Tools Squad Leader
Skyscanner achieves 30–40% mobile conversion lift and faster, deeper insights with Google Cloud Platform
Skyscanner
Mark Shilton
Principal Analyst
Skyscanner achieves 9x faster Microsoft SQL Server search performance with SanDisk Fusion ioMemory
Skyscanner
Phil Dalbeck
Infrastructure Architect
Skyscanner achieves more relevant FAQ search results and increased self-service with Inbenta
Skyscanner boosts CSAT by 18 points and cuts first response time 76% with Zendesk Guide
Skyscanner
Jon Thorne
Senior User Satisfaction Manager
Skyscanner - Customer Case Study
Taking Personalised Engagement to New Heights
Skyscanner - Customer Case Study
Skyscanner achieves 104% increase in conversions in 90 days with Kenshoo
Skyscanner
David McLean
Head of Search
Skyscanner - Customer Case Study
Skyscanner
Jon Thorne
Senior User Satisfaction Manager
With Guide, Skyscanner saw an 18 percentage point increase in CSAT and a 76% drop in first response time (FRT)
Skyscanner
Jon Thorne
Senior User Satisfaction Manager
Skyscanner achieves accelerated insights and 30–40% mobile conversion gains with Google Analytics Solutions
Skyscanner
Mark Shilton
Principal Analyst
Skyscanner achieves real-time business-metric alerts and improved campaign ROI with VictorOps
Skyscanner
Lance Gobaira
Web Operation Engineer
Skyscanner achieves faster detection and resolution of performance issues with VictorOps
146% increase in marketing volume and 27% decrease in CPA
Skyscanner
Filippo Ciurria
Senior Social Media Manager, Global
Bringing Life to The Travel Technologies and Destinations of 2020
Skyscanner - Customer Case Study
Skyscanner
Shane Corstorphine
General Manager Americas
Skyscanner achieves global QA coverage and faster time-to-market with Applause
Skyscanner
Tamas Chrenoczy-Nagy
Senior Software Engineer
Enhanced Calendaring User Experience With Skyscanner
Skyscanner
Ross McNairn
Head of Corporate Travel
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