LinkedIn
Youtube
X
Visit Website8x8, Inc - Customer Case Study
8x8, Inc
Inbenta
Inbenta is a global leader in AI, whose patented NLP fuels highly accurate search solutions for customer support, e-commerce and chatbots. With a foundation of 11+ years of R&D, Inbenta’s technology understands & delivers results based on the meaning behind customers’ search queries, not the individual keywords. The result: industry-leading 90%+ self-service rates.
Case Studies
Showing 61 Inbenta Customer Success Stories
Abanca - Customer Case Study
Abanca
Adam Riese - Customer Case Study
Adam Riese
AG2R La Mondiale - Customer Case Study
AG2R La Mondiale
Tanguy Vincent
Head of Mission, Innovation and Digital
Allegion - Customer Case Study
Allegion
Alterra Mountain Company - Customer Case Study
Alterra Mountain Company
David Harrison
Contact Center Analyst
amaysim - Customer Case Study
amaysim
America Movil - Customer Case Study
America Movil
Andalusian Autonomous Government - Customer Case Study
Andalusian Autonomous Government
Bankinter - Customer Case Study
Bankinter
Bingle - Customer Case Study
Bingle
Butagaz - Customer Case Study
Butagaz
Casa del Libro - Customer Case Study
Casa del Libro
CERN - Customer Case Study
CERN
Claro - Customer Case Study
Claro
Cofidis - Customer Case Study
Cofidis
Gregory
Web Project Manager
Devlyn - Customer Case Study
Devlyn
Direct Seguros - Customer Case Study
Direct Seguros
DKV Seguros - Customer Case Study
DKV Seguros
Norbert Gasó
Senior Consultant for Innovation
DrChrono - Customer Case Study
DrChrono
ERV - Customer Case Study
ERV
Fnac - Customer Case Study
Fnac
Ana Herrero
Ecommerce Operations & Customer Service Manager
Fortune 500 Pharmaceutical Company - Customer Case Study
Fortune 500 Pharmaceutical Company
Franklin Planner - Customer Case Study
Franklin Planner
Jared Lee
Vice President, E-Commerce
Gas Natural Fenosa - Customer Case Study
Gas Natural Fenosa
GIO - Customer Case Study
GIO
GoAnimate - Customer Case Study
GoAnimate
Mark Deaton
Head of Customer Success
GOL Airlines deflect +10M customer queries annually with Inbenta
Gol
Elisa Moreira
Customer Service Manager
Gol - Customer Case Study
Gol
Elisa Moreira
Customer Service Manager
Gal the Inbenta Chatbot that retains 90% of online customers
Gol
Renata Corrêa Dias Ferreira
Quality Manager DRC
Groupon - Customer Case Study
Groupon
Iberia - Customer Case Study
Iberia
ICETEX - Customer Case Study
ICETEX
iFormBuilder - Customer Case Study
iFormBuilder
Knab Bank - Customer Case Study
Knab Bank
Don van Arem
Service Manager
Kryptonite - Customer Case Study
Kryptonite
Lojas Renner - Customer Case Study
Lojas Renner
Luciane Franciscone
Corporate Marketing General Manager
M&T saves $2M and transforms digital adoption with Inbenta
M&T Bank
Brandon Horbowicz
Vice President Retail Enablement
Mindbody - Customer Case Study
Mindbody
Stacey Potts
Help Suite & Community Forum Manager
Nationwide Building Society grows digital adoption by 133% with Inbenta’s Learn platform
Nationwide
Liz Jones
Product Owner, Digital Education
Neoenergia automates +15M customer queries with AI chatbot
Neoenergia
Renato Suplicy
Head of Digital Strategies and Services
Neoenergia - Customer Case Study
Neoenergia
Renato Suplicy
Head of Digital Strategies and Services
OPPLUS reduces customer service escalations by 84% with Inbenta AI platform
OPPLUS
Proteccion - Customer Case Study
Proteccion
Sane - Customer Case Study
Sane
Schlage - Customer Case Study
Schlage
Megan McCluskey
Senior Program Manager, Customer Experience Marketing and Communications
Secours Populaire Français Paris Committee - Customer Case Study
Secours Populaire Français Paris Committee
Guillaume Ramel
Project Manager for Digital Communication
Seur - Customer Case Study
Seur
Simple Moviles - Customer Case Study
Simple Moviles
Skyscanner - Customer Case Study
Skyscanner
Suncorp Group - Customer Case Study
Suncorp Group
Global Ticket Marketplace Ticketbis Decreases Inbound Support Contacts By 80% With Chatbots Powered By Inbenta
Ticketbis
Andreia Ferreira
Live Chat and Customer Service Manager
Trane Residential - Customer Case Study
Trane Residential
Toby Kelly
Knowledge Base Developer
Travel Club - Customer Case Study
Travel Club
Unitymedia - Customer Case Study
Unitymedia
Vyond - Customer Case Study
Vyond
Mark Deaton
Head of Customer Success
Webjet - Customer Case Study
Webjet
WetterOnline - Customer Case Study
WetterOnline
Woolworths Supermarket - Customer Case Study
Woolworths Supermarket
Xapo - Customer Case Study
Xapo
Fernando Gouveia
Director, Business Development
Yell - Customer Case Study
Yell
No matching case studies
