Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
Showing 60 Zendesk Guide Customer Success Stories
99designs
Zach Kulas
Director of Global Support
AdRoll
Sam Trachtenberg
Senior Director of Operations
American Civil Liberties Union
Justin Birdsong
Associate Director of Enterprise Database Systems
Aurora Fashions
Maria McCann
Customer Service Philosophy
Box
Jon Herstein
SVP Customer Success
BrowserStack
Prasun Choudhury
Head of Customer Support
Carsales
Shaun Wilton
Customer Service Group Manager
Charity: Water
Kaitlyn Jankowski
Supporter Experience Manager
Cleverbridge
Joe Schnaufer
Global Director of Customer Support
Connective
Tim McMinn
Training and Support Manager
Cotton On Group
Luke Wallace
Customer Service & Engagement Manager
Coursera
Michael Robichaud
Manager of Support Product
Deckers Brands
David Williams
Head of Online
Ebates
Dylan Campopiano
VP of Member Services
Evernote
Gerald Hastie
Director of Global Customer Experience
Expedia Affiliate Network
Jamie Loren Byers II
Head of Support, EAN Partner:Connect
Federal Communications Commission
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology
Finalcad
David Vauthrin
Co-Founder and CMO
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Foursquare
Tracey Churray
Director
GoFundMe
Morgan Wood
Head of Customer Happiness
Handy
Dylan Henry
Director of Customer Experience
Harry's
Katie Rogers
Senior Director of Customer Experience
Instacart
Jeremy Flanagan
Customer Ops Project Lead of Tools
JibJab
Alessandra Souers
Brand Director
John Lewis Partnership
Raphael Hewett
Benefits Marketing and Publicity Manager
JustGiving
Huu Anh Chu
Head of Customer Experience
Lazada Group
Cedric Blum
Vice President of Customer Service
Lightspeed
Dan Ross
Support Operations Manager
LJ Hooker
Ian Iglesia
Manager of the Support Centre
Made.com
Dee Kumar
Head of Customer Services (UK)
Medidata
Jason Martin
Vice President of Global Customer Care
Miinto
Maja Wikke
Customer Care Manager
Minor Hotels
K’lee Challinger
Social Media Optimization and Real-time Customer Service Manager
Monese
Lauri Haav
Head of Customer Loyalty
NatureBox
Sierra Schwidder
Customer Experience Manager
Nexon
Barry Schwartz
Associate Director of Customer Support
OnePlus
Maria Kozlova
Data Analyst
Peloton
Laura Mundell
Director of Member Support
Personify Health
Mike Clericuzio
Director of Service Support
Rovio
Ric Thorneycroft
Customer Support Manager
RSi
Ryan McCarthy
Senior Director of Global Customer Operations
Serato
Aaron Eddington
Support Manager
Skyscanner
Jon Thorne
Senior User Satisfaction Manager
Slack
Ali Rayl
Vice President of Global Customer Experience
SlicePay
Suhas Reddy
Director of Operations
Spartan Race
Aja Varney
Director of Customer Service
Sure
Sara Liddle
Head of Customer Strategy
Swiftkey
Josh Greenwald
Community Support Lead
TAFE NSW
Brendon Walker
Manager, Online Engagement Services
Tesco
Robert Ainscough
Head of Technology for the Capability
The O2 Arena
Adam Wilson
Head of Customer Relations
Tony Bianco
Cassie Chen
Customer Experience and Loyalty Manager
TrackR
Daniel Reveles
Senior Manager of Customer Success
Trustpilot
Tonni Buur
Vice President of Support
Udemy
Alex Mozes
Director of Customer Support
UncommonGoods
Laura Frost
Assistant Manager of Customer Service
Upwork
Joe Wang
Director of Customer Experiences
USC Annenberg School for Communication and Journalism
Elena Mirzaians
Operations and Communication Coordinator
Xerox
Lucille R.
eSolutions Manager, NA Global Delivery Center
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