Companies
Categories
Case Studies
Search
With Guide, Skyscanner saw an 18 percentage point increase in CSAT and a 76% drop in first response time (FRT)
A
Zendesk Guide
Case Study
Case study describing how Skyscanner used Zendesk Guide
Open case study document...
Skyscanner
Jon Thorne
Senior User Satisfaction Manager
Zendesk Guide
63 Case Studies
Was it helpful? Rate this case study:
Submit Rating
Thank you for your feedback.
We use cookies and similar technologies to improve your experience, analyze site traffic, and support our business operations.
Learn more
✓ Global Privacy Control signal honored
Accept All
Manage
Reject
Necessary (always on)
Statistics & Analytics
Marketing
Save Preferences