SymphonyAI B2B Case Studies & Customer Successes

SymphonyAI Retail | CPG, a SymphonyAI vertical, is a leading provider of end-to-end, integrated AI-powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide. Harnessing the power of AI, SymphonyAI Retail CPG solutions enhance agility, performance, and revenue growth across the retail value chain from source to consumer. Trusted by more than 1,200 leading retailers and manufacturers, SymphonyAI Retail CPG serves 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains. SymphonyAI Retail CPG is transforming retail and building a culture of contributing to positive change: SymphonyAI Retail CPG achieved 2022 Great Place to Work certification in all nine countries for which it was eligible.

Ahold Czech Republic achieves 30% back-office savings and faster training with SymphonyAI Store Operations & Store Mobility

Ahold Czech Republic

Pavel Brichac

IT Director

Albertsons Companies achieves real-time customer insights and loyalty-driven growth with SymphonyAI

Albertsons Companies

Lisa Kinney

Vice President of Customer Strategy and Merchandising Analytics

Albertsons Companies achieves automated, localized store mapping and assortment optimization with SymphonyAI

Albertsons Companies

Valerie Wilson

Vice President Merchandising Services

Anheuser-Busch InBev achieves faster, validated shopper insights to guide product development and e-commerce activation with SymphonyAI

Anheuser-Busch InBev

Marty Siewert

Global Director Shopper Insights

Anheuser-Busch InBev achieves accurate product-test forecasting and actionable ROI insights with SymphonyAI Sales & Consumer Insights

Anheuser-Busch InBev

Atlantic Grupa Improves Warehouse Operations

Atlantic Grupa

Carrefour France achieves automated, optimized supply chain and 70% auto-validated orders with SymphonyAI GOLD Warehouse Replenishment & Instant Insight

Carrefour France

Sandrine Ressayre

DSI Merchandising and Supply Chain

Coborn’s Inc. achieves space-aware, customer-centric assortments with SymphonyAI Integrated Category Planning

Coborn’s Inc.

Marty Thompson

Director Category Development

Dr Pepper Snapple Group achieves $1.4M margin increase and category growth with SymphonyAI's aisle optimization solution

Dr Pepper Snapple Group

John Williams

Director of Category Management

Extrafarma boosts customer engagement and loyalty with SymphonyAI (Symphony RetailAI) AI‑powered personalization

Extrafarma

Renato Stefanoni

Commercial and Logistics VP

Food City achieves 70% customer retention and increased sales through targeted, data-driven marketing with SymphonyAI

Food City

Kevin Stafford

Vice President Marketing

Foodland achieves AI-powered supply chain optimization and enhanced shopper experience with SymphonyAI

Foodland

Jenai Sullivan Wall

Chairman and CEO

Foodstuffs North Island achieves automated, faster, and tailored planograms that boost adoption and sales with SymphonyAI

Foodstuffs North Island

Shane Dickson

Category Lab Manager

Giant Eagle achieves greater efficiency and precision in personalized marketing with SymphonyAI

Giant Eagle

Giant Eagle achieves higher customer engagement and sales with SymphonyAI Personalized Marketing

Giant Eagle

Lindsay Meucci

Director of Marketing

Heinen’s improves product availability and supply-chain efficiency with SymphonyAI

Heinen’s

Louis Penny

Heinen’s

Iper (Italian supermarket chain) achieves personalized customer service and sales uplift with SymphonyAI

Iper

Massimo Baggi

Marketing Director

Jack Link’s achieves meat‑snack category growth and stronger retail partnerships with SymphonyAI (RetailAI Sales & Consumer Insights)

Jack Link’s

Le Groupement Les Mousquetaires achieves AI-driven end-to-end supply chain transformation with SymphonyAI

Le Groupement Les Mousquetaires

Jean-Michel Balaguer

Chief Technology Officer

Longo’s achieves omni-channel supply chain modernization and fresher inventory with SymphonyAI (Symphony RetailAI)

Longo’s

Alicia Samuel

Director IT Business Solutions

Longo’s achieves unified end-to-end supply chain visibility and improved fresh-food management with SymphonyAI

Longo’s

Alicia Samuel

Director IT Business Solutions

Magnum Cash & Carry achieves 90%+ revenue growth from eco‑bio category launch with SymphonyAI (Symphony RetailAI)

Magnum Cash & Carry

Jacob Fishman

Commercial Director

Mercator Group achieves click-and-collect growth and reduced out-of-stocks with SymphonyAI Click & Collect

Mercator Group

Andrija Derezic

Chief Information Officer

U.S. Grocer achieves simplicity, data synchronization, and improved functionality after migrating Shelf Planning to the cloud

Midsized U.S. Grocery

Médecins Sans Frontières (MSF) achieves fast, accurate and fully traceable global medical warehouse operations with SymphonyAI's SR Warehouse Management

MSF

Pierre-Paul Lamotte

Deputy Site Manager

Nestlé Purina achieves faster time-to-market and improved retailer engagement with SymphonyAI Virtual Store Design

Nestle Purina

Kenny Endermuhle

Senior Manager of Retail Innovation Strategy

Brazilian drugstore Pague Menos boosts customer engagement and generates R$45M in incremental sales with SymphonyAI

Pague Menos

Thiago Chicaroni

Head of Category Management

PepsiCo Northern Europe achieves shopper-led category growth and assortment optimization with SymphonyAI Retail

PepsiCo

Jan Haluza

Manager of Data Science and Analytics

Pets at Home achieves optimized store assortment and better shopper experience with SymphonyAI

Pets At Home

Mark Wilkinson

Pets at Home

Pets at Home achieves up to 13% profit uplift and 12% sales growth with SymphonyAI Category Space Optimization

Pets At Home

Premier Foods achieves streamlined planning and closer retailer collaboration with SymphonyAI (SR Virtual Store Design)

Premier Foods

Jeremy Peters

Premier Foods

REWE achieves personalized omnichannel campaigns and stronger customer loyalty with SymphonyAI

REWE

Jérémie Vilain

Director for Business Insights & CRM

SPAR International achieves profitable digital growth and improved eCommerce with SymphonyAI

SPAR International

Tom Rose

Head of International Operations

SpartanNash (U.S. food distributor & retailer) achieves accurate daily demand forecasts and exception‑driven replenishment with SymphonyAI

Spartannash

Jeannette Buck

Director Demand Planning

Tyson Foods achieves deli category growth and cuts peak out-of-stocks with SymphonyAI Sales and Consumer Insights

Tyson Foods

Tyson Foods increases prepared foods sales and shopper satisfaction with SymphonyAI

Tyson Foods

Eric Le Blanc

Director of Marketing, Deli

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